---
schema_version: "1"
id: cb5e1410b48ec51170b3fc319bddb868dcd5c7abdc05de788521afdbc5da2392
title: Apply Rewards for Consumer Goods Cloud Promotions
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/cg_concept_user_application_rewards.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.cg_concept_user_application_rewards.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a67e1ae44bb1dc08705e08b9f2847781b9512d42ab4ed08d08a085d05278f5af
description: Based on the achieved hurdles, you can offer rewards for a promotion.
products:
  - Consumer Goods
release: "264"
---
# Apply Rewards for Consumer Goods Cloud Promotions

Based on the achieved hurdles, you can offer rewards for a promotion.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Professional</strong>, <strong>Enterprise</strong>, and <strong>Unlimited</strong> Editions that have Consumer Goods Cloud enabled</td></tr></tbody></table>

Offer rewards for a promotion by using these configurations:

- If Rewards Multiplicity is Up to 1, then you can select a maximum of one reward from the entire reward group.
- If Rewards Multiplicity is Zero or more, then you can select:
    - A maximum of one reward from a reward subgroup
    - Any number of rewards that don’t belong to a subgroup

This image illustrates the rewards that you can select for applying to a promotion if the Reward Multiplicity is Zero or more.

![Reward sub group selection](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-consumer_goods_retail_admin-264-0-0-production-enus/5bb7d7f5-119d-42d0-8596-95e762837019/consumer_goods_retail_admin/images/cg_reward_selection.png)

When you select a reward within a promotion for an order, the order calculated is based on these conditions:

- Pricing schema with steps that rely on condition templates for price, percentage discount, amount, and flat rate.
- Search strategy to find the conditions for the reward or a reward and product combination.

When you edit an order, the system automatically applies the rewards and satisfies a reward group. Rewards relevant for auto-granting are determined based on these scenarios:

- If Rewards Multiplicity for the reward group is Up to 1, then the system determines all rewards that are marked as Auto Granted and auto-applies with the highest sort value.
- If Rewards Multiplicity for the reward group is Zero or more, then the system auto-applies:
    
    - The reward that has the highest sort value in the subgroup.
    - All rewards that aren’t part of any subgroup and are marked as Auto Granted.
    
    This image illustrates the rewards that the system applies to a promotion if the Reward Multiplicity value is Zero or more and all rewards are auto-granted.
    
    ![Auto-applied rewards](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-consumer_goods_retail_admin-264-0-0-production-enus/5bb7d7f5-119d-42d0-8596-95e762837019/consumer_goods_retail_admin/images/cg_autoapplied_reward.png)

When you either edit or calculate the order that has the Compute Price field selected as Offline in the order template, the system automatically applies rewards to an order. When you've deselected a reward and that results in an unsatisfied reward group, the system automatically removes rewards from the order.

When a user changes the product quantity or reopens a promotional order, the app removes the applied free items. The user must reapply free item rewards manually when they meet the hurdles in the promotional order.