---
schema_version: "1"
id: b82ac511cb7b187da688ecd58b6465fb4162b37b2094be4a91b2f14d91b656bd
title: Analyze Bluetooth Scanner Issues
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/cg_concept_user_analyze_scanner_issues.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.cg_concept_user_analyze_scanner_issues.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 23bd75d6c46ed8f1643331e9e7960d5a4dd39ced7142824a9bcf9bc375f56dc0
description: Activate general logging to quickly identify the issues you’ve when you use your bluetooth scanner.
products:
  - Consumer Goods
release: "264"
---
# Analyze Bluetooth Scanner Issues

Activate general logging to quickly identify the issues you’ve when you use your bluetooth scanner.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Professional</strong>, <strong>Enterprise</strong>, and <strong>Unlimited</strong> Editions that have Consumer Goods Cloud enabled.</td></tr></tbody></table>

1. **[Activate Debug Window](https://help.salesforce.com/s/articleView?id=ind.cg_task_user_activate_debugg_window.htm&release=264.0.0&type=5)**  
    To activate general logging, activate the debug window.
2. **[Activate General Log](https://help.salesforce.com/s/articleView?id=ind.cg_task_user_identify_issues_bluetooth_scanner.htm&release=264.0.0&type=5)**  
    Activate general log to quickly identify issues when you use your bluetooth scanner.