Understand Consumer Goods Base Model

Understand the high-level workflow of setting up and using the capabilities of retail execution available in the base data model.

What do you want to focus on? Link to Resources Persona
Learn About Base Data Model

Admin

Sales Manager

Supervisor

Get Started with Base Model Admin

Admin

Sales Manager

Supervisor

Sales Rep

Set Up Data for Retail Execution
  1. Create a Retail Store
  2. Create an In-Store Location
  3. Create a Product
  4. Associate a Product with a Store
  5. Retail Execution in Consumer Goods Cloud

Admin

Sales Manager

Supervisor

Plan Your Retail Execution
  1. Create a Product Assortment
  2. Create a Delivery Task
  3. Assign a Vehicle to a Rep
  4. Create a Promotion
  5. Create a Planogram

  6. Create a Survey
  7. Create Assessment Indicator Definitions

Sales Manager

Supervisor

Set Up Visits Manually
  1. Create Retail Store KPI
  2. Create an Assessment Task Definition
  3. Create an Action Plan Template
  4. Create a Visit

  5. Associate an Action
  6. Plan Template to a Visit
  7. Plan and Manage Store Visits with Consumer Goods Cloud

Sales Manager

Supervisor

Create Visits Using Einstein Visit Recommendation
  1. Use Visit Recommendations to Create Visits
  2. Add Recommended Tasks to Your Visits
  3. Einstein for Consumer Goods Cloud
  4. Set Up and Schedule Visit Recommendations in Consumer Goods Cloud

Admin

Sales Manager

Supervisor

Track and Manage Inventory of Products
  1. Create an Inventory Control Template
  2. Create an Inventory Transaction Template

Admin

  1. Create an Inventory
  2. Create an Inventory Transaction

Inventory Manager

Supervisor

Sales Rep

  1. Check Store Inventory
  2. Check Vehicle Inventory

Sales Rep

Delivery Rep

Capture Signatures to Release Orders

Sales Manager

Sales Rep

Sales Manager
Sales Rep
Sync Your Data Between Salesforce and Offline Mobile App

Admin

Sales Manager

Execute Your Visits
  1. Execute Visits Using the Consumer Goods Mobile App
  2. Execute Visits Using the Consumer Goods Cloud Offline Mobile App
  3. Execute Visits Using the Visit Execution Desktop App

Sales Manager

Supervisor

Sales Rep

Visualize and track retail stores in your territory with Salesforce Maps

Admin

Supervisor

Analyze Business Data Sales Manager