Retail Execution Limits

Consumer Goods Cloud Retail Execution ensures convenient response times by controlling some of its business processes by using a comprehensive set of limits.

Required Editions

Available in: Lightning Experience in Professional, Unlimited, and Enterprise Editions that have Consumer Goods Cloud enabled

These limits have been tested in the application and are applicable for the online and offline versions of the software. Make sure that your projects operate within the specified limits. Running the application up to or higher than the specified threshold can impact the performance. If a limit doesn’t fulfill a specific requirement in your project, contact the Salesforce Product Management team.

  • Attachment Types and Size Limits for Consumer Goods Cloud Offline Mobile App
    Know about the file types and optimal sizes for uploading or downloading attachments for the Consumer Goods (CG) Cloud offline mobile app. During synchronization, your users can download and view the attachments on the Consumer Goods Cloud offline mobile app. Similarly, images from the mobile app must be uploaded and synced to the Salesforce org. Uploading or downloading attachments that exceed the recommended sizes can cause memory usage issues and affect ‌performance.
  • Direct Store Delivery (DSD) Limits
    These limits apply to the Direct Store Delivery (DSD) and Van Sales process, which covers pre- and post-tour activities, inventory management, delivery planning and execution, sales, financial management, and retail execution.
  • Order Limits for Retail Execution
    These limits apply to the order-taking process.
  • Order Pricing Limits
    Explore the limits that apply to orders with advanced pricing on the Consumer Goods Offline Mobile app.
  • Order - Excel Import Limits
    These limits apply to fast order entry in the Consumer Goods offline mobile app when you import clipboard data from spreadsheets.
  • Product Assortment Limits
    Product assortment (authorization list) has these limits.
  • Promotions Limits for Retail Execution
    A promotion has these limits.
  • Sales Folder Limits
    These limits apply to sales folders.
  • General Limits for Retail Execution
    The general limits for Consumer Goods Retail Execution aren’t related to any particular business process, but are required to define the framework.