---
schema_version: "1"
id: 530fe67c4e777131c1f5e789414e6a145c63a9e7ce797392169a9910703e2130
title: Tour Planning for Direct Store Delivery
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/cg_concept_admin_tour_planning.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.cg_concept_admin_tour_planning.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: bf129b5609654acd9b8fa3c69e611d15a46182a5117481fb052b0b12ad3ccdf3
description: Plan a route plan and execute it for timely and direct delivery of goods to retailers from the warehouse.
products:
  - Consumer Goods
release: "264"
---
# Tour Planning for Direct Store Delivery

Plan a route plan and execute it for timely and direct delivery of goods to retailers from the warehouse.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Performance</strong>, <strong>Enterprise</strong>, and <strong>Unlimited</strong> Editions with the Consumer Goods Cloud enabled</td></tr></tbody></table>

After you set up the tour management templates, as part of tour planning, you can:

- Define reusable routes for warehouses with users, vehicles, and drivers.
- Assign multiple stores (by adding multiple customers) to routes.
- Review existing delivery tours in the system.
- Create van sales tours from existing routes.
- Create a van sales tour independently of a route.
- Assign visits to tours that aren’t derived from a route.
- Review the assigned tour checks, tour visits, and references.

To plan tours, first define your routes, and then manage the resulting tours.

- **[Create a Route for Direct Store Delivery](https://help.salesforce.com/s/articleView?id=ind.cg_task_admin_create_edit_route.htm&release=264.0.0&type=5)**  
    A route acts as a blueprint for creating tours. Use a route to define key characteristics, such as start warehouse, default user, and vehicles, for delivery, sales, or merchandising trips. A list of customer stops in a specific sequence, together with the visit type, is automatically assigned to a route. Routes are typically used in emerging or fragmented markets and are mapped to warehouses with drivers, products, and vehicles.
- **[Tour Management for Direct Store Delivery](https://help.salesforce.com/s/articleView?id=ind.cg_concept_admin_manage_tours.htm&release=264.0.0&type=5)**  
    Tours are executable trips for the day and user and include tour-specific characteristics and configurations. A tour involves a series of planned customer visits. Delivery tours are integrated from external systems, while van sales, pre-sales, and merchandising tours can be created at the backend or in the mobile system (based on routes).