---
schema_version: "1"
id: 1cfafa057f22cd732fa50027f278500219924ca13a67b30ec6bb1812832cd0ec
title: Time and Break Documentation
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/cg_concept_admin_time_break_documentation.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.cg_concept_admin_time_break_documentation.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: c776cb494966a3b867c6c31e2529c29ba2b5c026e80735ce18a0e53f3e8535a8
description: Time tracking is an important process to monitor the time utilization of a sales team to analyze productive and unproductive time.
products:
  - Consumer Goods
release: "264"
---
# Time and Break Documentation

Time tracking is an important process to monitor the time utilization of a sales team to analyze productive and unproductive time.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Professional</strong>, <strong>Enterprise</strong>, and <strong>Unlimited</strong> Editions that have Consumer Goods Cloud enabled.</td></tr></tbody></table>

Productive time refers to the time that's spent on customer visits, and unproductive time refers to the time that's spent on breaks, trainings, vacation, or private appointments.

To get details about productive and unproductive times, configure daily reports, and set up the supervisor approval workflow.

Reps and supervisors can use the Time Card module on mobile devices to access relevant daily reports.

Sales reps can create daily reports on mobile devices that includes:

- Manual documentation of productive and unproductive time
- Automatic time utilization details based on the visit data of a day

At the end of a day, depending on a daily report template configuration, a sales rep enters the time that's spent on activities such as customer tasks, and the record is saved as a daily report. Reps must release a daily report before a supervisor can either approve or reject the report.

- **[Daily Reports for Sales Reps](https://help.salesforce.com/s/articleView?id=ind.cg_concept_admin_daily_report.htm&release=264.0.0&type=5)**  
    Daily reports track productive and unproductive time for each sales rep. Sales reps can create a daily report at the end of each day based on template configurations.