---
schema_version: "1"
id: 184e1ee1dca2c7fff51c8a2a7aa66be87cc7b77116aeb6c83fd54c789c316c45
title: Team Coaching in Retail Execution
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/cg_concept_admin_team_coaching.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.cg_concept_admin_team_coaching.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 334691b39585dd990ff3e52851ce46812cc93830256ca01dcb309909e2c54e32
description: As a supervisor, coach your team members through a structured process to build their skills and keep them productive and confident on the job.
products:
  - Consumer Goods
release: "264"
---
# Team Coaching in Retail Execution

As a supervisor, coach your team members through a structured process to build their skills and keep them productive and confident on the job.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Professional</strong>, <strong>Enterprise</strong>, and <strong>Unlimited</strong> Editions that have Consumer Goods Cloud enabled.</td></tr></tbody></table>

To improve sales pitches of your team, you can do these activities:

- Create a strategic training plan and check for its adherence.
- Reinforce previously taught lessons.
- Add new strategies for the team.
- Continue to build sales reps’ skills.

The image illustrates the essentials for supervisors to train their team:

![Team coaching](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-consumer_goods_retail_admin-264-0-0-production-enus/5bb7d7f5-119d-42d0-8596-95e762837019/consumer_goods_retail_admin/images/cg_supervisor_train.png)

- Connect: As a supervisor, work closely with your team to ensure high-quality field execution. For example, inform your sales reps about selling strategies, current and upcoming promotions, and new products.
- Motivate: Motivate your team and increase awareness about the importance of additional sales promotions by keeping them well informed.
- Train: Mentor and train your sales reps on how to communicate effectively at stores and apply selling strategies.
- Review: Review your teams’ performance to identify coaching or training opportunities.

You can use multiple methods to coach, motivate, and instruct your teams.

- Review planned and current promotions with details about a deal.
- Support sales pitches by introducing selling materials via a sales folder.
- Discuss new promotions pitch at the store level.
- Introduce and explain current and upcoming weeks’ plan.
- Review selected visits of past weeks.
- Discuss the ratio between productive and unproductive time.
- Review and align on customer contracts.
- Review incompleted tasks.