---
schema_version: "1"
id: 3b56bfd76116cac3614183fe67f9e892076fd963b7a9a0174b4da00ce9b1635e
title: Notifications and Tasks in Retail Execution
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/cg_concept_admin_notification_tasks.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.cg_concept_admin_notification_tasks.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 7d7637f688bf355e54ef96091bca214e13dbad9564acf13c48f639a82516d626
description: An effective communication and collaboration channel is important for your teams’ success. Field reps, supervisor, and head office users can work from different locations. As a result, they require a communication channel to share information such as business strategies, selling messages, team updates, customer-related information, and user-specific tasks. Effective communication across the team motivates team members and improves internal processes, in-store preparation, and task completion.
products:
  - Consumer Goods
release: "264"
---
# Notifications and Tasks in Retail Execution

An effective communication and collaboration channel is important for your teams’ success. Field reps, supervisor, and head office users can work from different locations. As a result, they require a communication channel to share information such as business strategies, selling messages, team updates, customer-related information, and user-specific tasks. Effective communication across the team motivates team members and improves internal processes, in-store preparation, and task completion.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience in <strong>Professional</strong>, <strong>Enterprise</strong>, and <strong>Unlimited</strong> Editions that have Consumer Goods Cloud enabled.</td></tr></tbody></table>

Information can either be notification or tasks.

Notifications

Supervisors can create and assign notifications to communicate important information to the team. The workflow of a notification includes:

- Supervisor sets up notifications for a sales team member to communicate some important information.
- Sales reps read notifications, and mark them as either read or unread.

Tasks

Tasks can be set up by either a supervisor or users for themselves along with a priority and a due date. Tasks must be completed before a specified due date. Supervisors can monitor tasks and the tasks' statuses that are assigned to their team members.