---
schema_version: "1"
id: 99fac009c91519cee1cb79de90e7ac910fb50a40715c1800db3df4abf80339cf
title: Additional Agentforce Features in Consumer Goods Cloud
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/cg_concept_admin_agentforce_manufacturing_features.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.cg_concept_admin_agentforce_manufacturing_features.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f475cbaa6ea851ff74d2ad942166bb9074053d5fe55b82e061c484d4e4bb922f
description: Use AI features for sales agreements, such as answering questions, summarizing performance, setting up appointments, writing emails, and creating to-do lists. Get AI-generated asset summaries and reviews of service and telematics data, and handle asset service actions such as generating quotes and drafting emails.
products:
  - Consumer Goods
release: "264"
---
# Additional Agentforce Features in Consumer Goods Cloud

Use AI features for sales agreements, such as answering questions, summarizing performance, setting up appointments, writing emails, and creating to-do lists. Get AI-generated asset summaries and reviews of service and telematics data, and handle asset service actions such as generating quotes and drafting emails.

### Required Editions

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            <p>Available in: Lightning Experience </p>
            <p style="margin-bottom:0;">Available in: <strong>Enterprise</strong> and
              <strong>Unlimited</strong> Editions where Consumer Goods Cloud is enabled
            </p>
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To identify the licenses in your Salesforce org, contact support or your Account Executive.

## Agentforce Features

Leverage these actions and topics for ‌your routine sales agreements, asset service, and inventory management tasks.

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            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d51394e69">Agent</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d51394e72">Topics</th>
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            <td data-label="Agent" class="slds-cell-wrap" rowspan="3" style="vertical-align:top;" headers="d51394e69 ">Sales Planning </td>

            <td data-label="Topics" class="slds-cell-wrap" style="vertical-align:top;" headers="d51394e72 ">Sales Agreement Management</td>

            <td data-label="Actions" class="slds-cell-wrap" style="vertical-align:top;" headers="d51394e75 "><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_summarize_sales_agreement_performance.htm&amp;type=5&amp;language=en_US" target="_blank">Summarize Sales Agreement
                Performance</a></td>

          </tr>
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            <td data-label="Topics" class="slds-cell-wrap" rowspan="2" style="vertical-align:top;" headers="d51394e72 ">Sales Agreements Bulk Update</td>

            <td data-label="Actions" class="slds-cell-wrap" style="vertical-align:top;" headers="d51394e75 "><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_get_attribute_details.htm&amp;type=5&amp;language=en_US" target="_blank">Get Attribute Details</a></td>

          </tr>
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            <td data-label="Actions" class="slds-cell-wrap" style="vertical-align:top;" headers="d51394e75 "><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_perform_bulk_update_for_sales_agreement_metrics.htm&amp;type=5&amp;language=en_US" target="_blank">Perform Bulk Update for Sales Agreement
                Metrics</a></td>

          </tr>
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            <td data-label="Agent" class="slds-cell-wrap" rowspan="7" style="vertical-align:top;" headers="d51394e69 ">Asset Service Management</td>

            <td data-label="Topics" class="slds-cell-wrap" rowspan="5" style="vertical-align:top;" headers="d51394e72 ">Asset Service Estimation</td>

            <td data-label="Actions" class="slds-cell-wrap" style="vertical-align:top;" headers="d51394e75 "><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_summ_asset_perf.htm&amp;type=5&amp;language=en_US" target="_blank">Summarize Asset Telematics and Services
                Data</a></td>

          </tr>
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            <td data-label="Actions" class="slds-cell-wrap" style="vertical-align:top;" headers="d51394e75 "><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_get_price_books.htm&amp;type=5&amp;language=en_US" target="_blank">Get Price Books</a></td>

          </tr>
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            <td data-label="Actions" class="slds-cell-wrap" style="vertical-align:top;" headers="d51394e75 "><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_create_svc_quote.htm&amp;type=5&amp;language=en_US" target="_blank">Create Service Quote</a></td>

          </tr>
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            <td data-label="Actions" class="slds-cell-wrap" style="vertical-align:top;" headers="d51394e75 "><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_get_products.htm&amp;type=5&amp;language=en_US" target="_blank">Get Products</a></td>

          </tr>
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            <td data-label="Actions" class="slds-cell-wrap" style="vertical-align:top;" headers="d51394e75 "><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_get_asset_warranties.htm&amp;type=5&amp;language=en_US" target="_blank">Get Asset Warranties</a></td>

          </tr>
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            <td data-label="Topics" class="slds-cell-wrap" rowspan="2" style="vertical-align:top;" headers="d51394e72 ">Asset Service Work Order Management</td>

            <td data-label="Actions" class="slds-cell-wrap" style="vertical-align:top;" headers="d51394e75 "><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_create_svc_wo.htm&amp;type=5&amp;language=en_US" target="_blank">Create Service Work Order</a></td>

          </tr>
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            <td data-label="Actions" class="slds-cell-wrap" style="vertical-align:top;" headers="d51394e75 "><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_get_svc_quote.htm&amp;type=5&amp;language=en_US" target="_blank">Get Service Quote</a></td>

          </tr>
          <tr class="">
            <td data-label="Agent" class="slds-cell-wrap" style="vertical-align:top;" headers="d51394e69 "> Inventory Management</td>

            <td data-label="Topics" class="slds-cell-wrap" style="vertical-align:top;" headers="d51394e72 ">Inventory Management</td>

            <td data-label="Actions" class="slds-cell-wrap" style="vertical-align:top;" headers="d51394e75 "><a href="https://help.salesforce.com/s/articleView?id=ai.agent_ref_get_search_criteria_and_results.htm&amp;type=5&amp;language=en_US" target="_blank">Get Search Criteria And Results</a></td>

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For more information, see [Agent Templates in Manufacturing Cloud](https://help.salesforce.com/s/articleView?id=ind.mfg_gen_ai_agentforce_templates_in_manufacturing_cloud.htm&type=5&language=en_US).

## Einstein Generative AI Features

Use these prompts to get quick insights on various asset and sales agreement use cases with the help of Einstein generative AI.

 
| Prompt | Usage |
| --- | --- |
| Analyze Sales Agreement Deviations | Find proposal solutions with a summary comparing planned to actual sales. Use agreement performance analysis to identify and discuss underperforming products with partners and customers. |
| Summarize Asset Services | Understand an asset's service history and condition with a summary. Find issues and make troubleshooting easier. Additionally, efficiently manage cases and work orders based on priority. |
| Summarize Asset Telematics and Services Data | Get a summary of your asset's performance, service, and telematics data. Analyze an asset's real-time health, optimize maintenance schedules, and identify issues. |

For more information, see [Prompt Templates for Manufacturing](https://help.salesforce.com/s/articleView?id=ind.mfg_gen_ai_prompt_templates.htm&type=5&language=en_US).