Additional Retail Execution Business Processes

Set up additional Retail Execution business processes, such as signature management, system numbers, workflows, account sharing, and geofencing and time tracking for visits.

Required Editions

Available in: Lightning Experience in Professional, Enterprise, and Unlimited Editions that have Consumer Goods Cloud enabled.
  • System Numbers in Retail Execution
    Configure system number definitions so the mobile app can assign unique, human-readable identifiers, such as order, invoice, and tour numbers, to the records that field users create offline.
  • Signature Management in Retail Execution
    Certain sales and delivery processes require signed confirmation between manufacturers and retailers. For example, a van driver requires a signature from the store manager to confirm a delivery. Signatures in BMP, GIF, or JPEG formats can be synced and printed in an invoice.
  • Create a Consumer Goods Cloud Workflow
    Workflow is the lifecycle of a business process and is used in order entry, tasks, customer tasks, customer contracts, contract payments, daily reports, tours, and users.
  • Account Sharing in Retail Execution
    Use account sharing rules to give users access to supporting accounts, such as wholesalers, delivery recipients, and trade org hierarchies that are specific to one or more sales orgs and user grouping.
  • Enhanced Geofencing, Time Tracking, and Start Visit for Consumer Goods Cloud Visits
    With explicit start visits, make users begin a visit ‌before its execution, preventing changes to visit until the visit starts. Track the user’s time and location at key milestones during a visit, such as the start, end, and cancellation. Use geofencing to define the radius within which they can start or finish a visit, and to record if visits start or finish outside the geofenced area. Limit the number of in progress visits to one and prevent users from starting another visit until the current one is completed or canceled. With enhanced geofencing and time tracking, oversee ‌visits, control field operations, and make visit execution accurate and reliable.