Use Flexible Care Plans for Different Use Cases

Your users role in relation to the patient or member can influence how they want to view the care plan. When you enable Flexible Care Plans, you can organize your care plan interface to foreground problems, goals, or tasks.

Required Editions

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions with Health Cloud

  • If your users are care providers, such as physicians or therapists, a problem-oriented approach is the most efficient way to interact with a care plan. They don’t always need goals.
  • If your users are mainly care coordinators, a goal-based approach is the most efficient way to use a care plan. They don’t necessarily look at problems.
  • Sometimes, your users include a range of direct service providers to the patient or member, such as family caregivers, therapists, or nutrition consultants. To help them to use a care plan most efficiently, you can set up care plans with only tasks.