Care Team members are a focused group of caregivers who are responsible for the successful completion of tasks related to a care plan. You can assign ownership of care plan tasks to members of the care team, including other health professionals, patients, plan members, and family members.
Every care plan includes a Care Team subtab for easy access to the key players in your patient’s team of professional and non-professional caregivers. Use this tab to perform functions such as adding a member, deleting a member, or assigning someone a new task. With a click of a button, you can open the Collaboration tab and see a visual representation of the team working on that particular care plan.
The Care Team action menu lets you perform actions that affect the people who are associated with this care plan.
In the care team subtab, you see the person's caregivers and health care providers. The care team list shows the name, phone number, member role, and whether the person is an internal or an external member. Remember that the group a care team member belongs to can determine their access to patient or member information. Internal members are people within your company who have access to Health Cloud. External members are people from outside your company, like caregivers or medical professionals who work for other companies or agencies.
Click Open Collaboration Tab for a visual representation of the person's entire care team. But you only see the care team associated with the care plan you select this option from. You can also add a member to the care team here.
Click a care team member’s profile picture in the care team view to see quick view options for interacting with that person. Depending on which group a person belongs to, you can perform actions like creating a task for the member or sending them a private Chatter message.