---
schema_version: "1"
id: 9f3c352d5392ac538a30520cc720514a5652c0a47f31e93c306c4d5463694940
title: Cancel Appointments
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/cancel_an_appointment.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.cancel_an_appointment.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 004a0a1986cb037ae636a74a1932e1dae4076f3a179c241756653f70ad589fc7
description: Cancel a single appointment for a patient or cancel all of the appointments in a series at once.
products:
  - Health
release: "264"
---
# Cancel Appointments

Cancel a single appointment for a patient or cancel all of the appointments in a series at once.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition">
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              <p>Available in: Lightning Experience</p>
              <p style="margin-bottom:0;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions with Health
                Cloud</p>
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      </table> <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d81701e66">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d81701e66 ">To cancel appointments:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d81701e66 ">Health Cloud Appointment Management</td>

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1. To cancel a single appointment in an appointment list, click the action menu for the appointment, and then click **Cancel Appointment**.
    
    Your Salesforce admin configures the appointment list. Find it on an account or clinical service request page in the Service Appointments related list. Or find the Appointment List tab in the Appointment Management console.
2. To cancel all of the appointments in a series, from the App Launcher, find and select **Service Appointment Groups**. In the action menu for the service appointment group to cancel, click **Cancel All Appointments**.
    
    If you want to cancel appointments in the series that have already occurred, cancel them individually from the patient’s account page or a clinical service request page.