Non-Validation Compliance Controls

Non-validation compliance controls that a company uses to enforce compliance on their Salesforce and external processes. Track and log compliance by using non-validation compliance controls through the Compliance Logging API. Log compliance for your external business processes and Salesforce processes such as Action Plans, Integrated Onboarding, and Stage Management.

Required Editions

Available in: Lightning Experience

Available in: All Industry Clouds, Sales Cloud, Service Cloud View editions availability.

Create non-validation compliance controls for Salesforce business processes and save the time to verify if your users completed the tasks.

Use the Event Log (POST) to log compliance check events for compliance controls.

Example To verify a customer’s identity, financial advisors must complete an anti-money laundering (AML) and know your customer (KYC) reviews. Use action plans to define business process tasks, such as collecting client identification documents, verifying address, and screening customers against sanction lists and politically exposed persons (PEP) databases. To track compliance on the action plan, connect the action plan to the Compliance Logging API.

Create a Non-Validation Compliance Control
The Control Manager creates non-validation compliance controls based on business needs. Non-validation compliance controls are descriptions of a company's Salesforce processes or external processes that users must follow.
Update a Non-Validation Compliance Control
The Control Manager updates the implementer type after the IT Admin configures the non-validation compliance controls based on business needs. Use the implementer type to track and report on the feature used to implement a compliance control version.