Salesforce Go provides a simplified feature configuration and quickly onboards you to
the Process Compliance Navigator. It includes a solution tailored to address collections
requirements.
Required Editions
- Compliance Collections Solution
Enforce (Fair Debt Collection Practices Act) FDCPA and (Consumer Financial Protection Bureau) CFPB compliance for loan collections through automated call timing and frequency controls. Install Compliance Collections Solution Foundation first, as it provides the prerequisite components, and then install Compliance Collections Solution.
- Considerations for Compliance Collections Solution
Keep in mind these considerations when setting up Compliance Collections Solution.
