Compliance Collections Solution

Enforce (Fair Debt Collection Practices Act) FDCPA and (Consumer Financial Protection Bureau) CFPB compliance for loan collections through automated call timing and frequency controls. Install Compliance Collections Solution Foundation first, as it provides the prerequisite components, and then install Compliance Collections Solution.

Required Editions

Available in: Lightning Experience

Available in: All Industry Clouds, Sales Cloud, Service Cloud View editions availability.

To get started, select Salesforce Go from the Setup menu. Select Compliance Collections Solution Foundation, click Set Up, Get Started, and then select Install to deploy all the features. Complete the same steps to install Compliance Collections Solution.