Compliance Requirements Topic Reference

A topic defines an agent's range of capabilities for a particular job to be done. Topics help agents identify the types of user requests, determine the scope of requests, make decisions, and perform actions. Compliance Requirements topic responds to questions on compliance requirements. Provide answers to users on current regulations for their business context.

Required Editions

Available in: Lightning Experience
Available in: All Industry Clouds, Sales Cloud, Service Cloud View editions availability.
  • Agent Topic: Compliance Requirements
    The Compliance Requirements topic responds to questions on compliance requirements. It provides answers to users on current regulations and policies for their business context.