Suspend and Resume Billing

Pause invoicing temporarily for an account or billing schedule group without canceling its billing schedules. Suspensions defer charges but don’t waive them.

Required Editions

Available in: Lightning Experience

Available in: Enterprise, Unlimited, and Developer Editions with the Revenue Cloud Advanced license or the Revenue Cloud Billing license

Common reasons to use Suspend and Resume Billing include:

Payment method failures or other payment disruptions.
Billing errors that need time to correct.
Customer disputes to resolve before the next invoice.
Temporary gaps when the customer isn’t billed.

Understand Billing Suspensions and Target Date
Learn how Billing evaluates suspensions when invoice runs and the Invoice Creation API use a target date or billing period count.
Manage Suspend and Resume Billing
Suspend billing from an account or billing schedule group, then update the resumption date or cancel the suspension.