Automatic Application of Credits to Settle Invoice Balances

Eliminate the need to manually apply credit memos by automatically applying available credit memo balances to settle the balances of posted invoices.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Unlimited, and Developer Editions with the Revenue Cloud Advanced license or the Revenue Cloud Billing license

Process Overview

When your Billing admin enables the Apply Credits to Posted Invoices feature, the system automatically applies the balances of credit memo to settle the balances of posted invoices based on the credit application level.

The automatic credit application process runs immediately after invoices are posted by using one of these methods:

Visualizing the Process

This flowchart shows the step where credit application happens in the business process flow.

Business process for applying credits during invoice runs