---
schema_version: "1"
id: 186e0be08c23b10c2aef971deaedcf1a36a10af7de029e968cc93dce2ab59994
title: Void Invoices
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/billing_invoices_void.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.billing_invoices_void.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 1d9c61ab6195e5776d09ffbaf83c2733a491dd9b99a6a59ee446875a545016d1
description: Simplify invoice corrections by voiding posted invoices directly from the Invoice record.
products:
  - Revenue Cloud
release: "264"
---
# Void Invoices

Simplify invoice corrections by voiding posted invoices directly from the Invoice record.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with <a href="https://help.salesforce.com/s/articleView?id=ind.revenue_licenses_areas_and_features.htm&amp;release=264.0.0&amp;type=5">the Revenue Cloud Advanced license or the Revenue Cloud Billing license</a></td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d126214e74">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d126214e74 ">To create credit memos:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d126214e74 ">
              <p>Billing Admin permission set</p>
              <p>OR</p>
              <p style="margin-bottom:0;">Billing Operations User permission
                set</p>
            </td>

          </tr>
        </tbody>
      </table>

1. From the App Launcher, find and select **Invoices**.
2. Open the posted invoice that you want to void.
3. Click **Void Invoice**.

Billing creates a credit memo that mirrors the original invoice. The invoice status changes to Void in Progress while the process completes. The related billing schedules are updated automatically to reflect the voided invoice. The related taxes are voided automatically, and the credit memo status updates based on the tax engine's response.

If an invoice remains in Void in Progress status for a long time, you can recover it by using the Billing Schedule Recovery API. Recovery restores the invoice to the Posted status, allowing you to take corrective action.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-revenue-264-0-0-production-enus/91ca99c6-d5c8-4986-b961-c6b7801e0d0d/images/icon_note.png)

Note You can void invoices in reverse chronological order, starting with the most recent invoice. You can't void invoices that credit memos, payments, or write-offs have partially or fully settled.

- **[Tax Implications of Invoice Voids](https://help.salesforce.com/s/articleView?id=ind.billing_void_taxes.htm&release=264.0.0&type=5)**  
    Learn how voiding an invoice cancels its associated taxes and affects the status of related credit memos.