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Results of Credit Memo Application

After posted invoices are generated, credits are applied based on the credit application level.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Unlimited, and Developer Editions with the Revenue Cloud Advanced license or the Revenue Cloud Billing license

Applying a credit memo or credit memo line reduces the balance of an invoice or an invoice line. For example, applying a $100 credit memo line to a $500 invoice line reduces the invoice line’s balance to $400.

After the credits are applied, the balance amounts and applied credit amounts are automatically updated as shown in this table.

Credit Application Level Updated Credit Fields Updated Invoice Fields New Record
Invoice

Credit Memo fields:

  • Net Credits Applied
  • Settlement Level is Top Level

Invoice fields:

  • Balance
  • Net Credits Applied
  • Settlement Level is Invoice
 Credit Memo Invoice Application record
Invoice Line

Credit Memo Line fields:

  • Line Amount
  • Net Credits Applied

Credit Memo fields:

  • Net Credits Applied
  • Settlement Level is Line Level

Invoice Line fields:

  • Line Amount
  • Net Credits Applied

Invoice fields:

  • Balance
  • Net Credits Applied
  • Settlement Level is Invoice Line
 Credit Memo Line Invoice Line record

See Also