---
schema_version: "1"
id: 707db925b18666e4fc232735b38dcfcdf28513d495fbf8787c6dc3607903fbc8
title: Prepare Your Org for Warranty Parts Return
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/auto_wpr_prepare_org.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.auto_wpr_prepare_org.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ef91937c97385efb4a0f0b99c55bf2ae8febb833965f8ac64442ea2e25133d7d
description: Provision the required licenses, assign permission sets, turn on features, and prepare the records that the Warranty Parts Return service process uses.
products:
  - Automotive
release: "264"
---
# Prepare Your Org for Warranty Parts Return

Provision the required licenses, assign permission sets, turn on features, and prepare the records that the Warranty Parts Return service process uses.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="vertical-align:top;" id="d98559e73">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d98559e73 ">To assign permission sets to users:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d98559e73 ">Assign Permission Sets AND View Setup and Configuration</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d98559e73 ">To turn on Automotive and Warranty Lifecycle Management features:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d98559e73 ">Customize Application</td>

          </tr>
        </tbody>
      </table>

1. Confirm that the required foundation features are set up.
    
    - Automotive Foundation
    - Warranty Lifecycle Management
    - OmniStudio
    - Unified Catalog Management
2. Provision the required add-on licenses.
    
    - AutomotiveFoundationAddOn
    - WarrantyLifecycleMgmtAddOn
    - IndustriesFieldServiceAddOn
    - IndustriesServiceExcellenceAddOn
    - OmniStudioDesignerAddon
    - OmniStudioMonthlyFixedEntitlement
    - OmniStudioMonthlyPerUnitEntitlement
    - OmniStudioRuntimeAddon
    - OmniStudioRuntimeCCAddon
    - UnifiedCatalogAddOn
    - ServicePartReturnAddOn
3. Provision the required platform licenses.
    
    - OmniStudio
    - OmniStudioMonthlyFixedEntitlement
    - OmniStudioMonthlyPerUnitEntitlement
4. Assign these permission sets to users.
    
    - Automotive Foundation User
    - Claims Management Foundation
    - Industry Service Excellence
    - Omnistudio Admin
    - Omnistudio User
    - Product Catalog Management Designer
    - Warranty Lifecycle Management Psl
    - Service Part Return Management
    - Product Service Campaign
5. Turn on these features in Setup.
    
    - Automotive under Automotive Settings
    - Warranty Lifecycle Management under Warranty Lifecycle Management Settings
    - Asset Service Lifecycle Management and Product Service Campaign Management under Asset Service Lifecycle Management Settings
    - Context Definitions under Context Service Settings
    - Omnistudio Metadata under Omnistudio Settings
6. Create these records in dependency order.
    
    - Tier 0 — Product2: Vehicles and replacement parts
    - Tier 1 — Contact: Dealer contacts
    - Tier 2 — Asset: Vehicle assets or other assets
    - Tier 3 — ClaimItem: Claimed asset items
    - Tier 4 — ClaimCoveragePaymentDetail: Part replacement line items
    - Tier 5 — Location: Inventory and shipping sites
    - Tier 5 — AssociatedLocation: Account-to-location relationships
    - Tier 6 — ClaimParticipant: Claim contact roles
    
    This list shows the records that the Warranty Parts Return service process uses at runtime. To build valid test data, you might also need to create the parent records that these records depend on, such as a warranty claim for each claim item.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/images/icon_note.png)

Note Confirm that Return Order supports Process Type ServicePartReturn. The fulfillment flow doesn't set Processing Plan or Repayment Method.