---
schema_version: "1"
id: 27c1ca0639eeb5ec2b6a919c849b3bc40bf9a979cac19e90ed7ab8b3c8a99cbc
title: Claim Items in Automotive Cloud
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/auto_warrantyclaim_items_in_automotive_cloud.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.auto_warrantyclaim_items_in_automotive_cloud.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b8761745d98a9cce4618218f8bf1f0c5d08cb5f6ec8cb9960de158c7540b4c05
description: Create Claim Item records to capture information about the work to be performed on multiple defective assets related to a claim. Record granular information about a defective asset such as its usage, fault date, and repair date. A claim can include various claim items. Review the fields available on the Claim Item record.
products:
  - Automotive
release: "264"
---
# Claim Items in Automotive Cloud

Create Claim Item records to capture information about the work to be performed on multiple defective assets related to a claim. Record granular information about a defective asset such as its usage, fault date, and repair date. A claim can include various claim items. Review the fields available on the Claim Item record.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:31.948881789137378%">
          <col style="width:34.82428115015975%">
          <col style="width:33.22683706070288%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d52215e65">Field</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d52215e68">Description</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d52215e71">Who Specifies the Value?</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e65 ">Name</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e68 ">Name of the item that’s included in the claim.</td>

            <td data-label="Who Specifies the Value?" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e71 ">Specified by dealers while submitting a claim item.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e65 ">Description</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e68 ">The description of the claim item.</td>

            <td data-label="Who Specifies the Value?" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e71 ">Specified by dealers while submitting a claim item.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e65 ">Asset</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e68 ">The asset associated with the claim.</td>

            <td data-label="Who Specifies the Value?" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e71 ">Specified by dealers while submitting a claim item.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e65 ">Vehicle</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e68 ">The vehicle associated with the claim. If the defective asset is a part or accessory
              installed in the vehicle, specify the vehicle.</td>

            <td data-label="Who Specifies the Value?" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e71 ">Specified by dealers while submitting a claim item.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e65 ">Claim</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e68 ">The parent claim that includes this claim item.</td>

            <td data-label="Who Specifies the Value?" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e71 ">Specified by dealers while submitting a claim item.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e65 ">Claim Participant</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e68 ">The claim participant associated with the claim item.</td>

            <td data-label="Who Specifies the Value?" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e71 ">Specified by dealers while submitting a claim item.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e65 ">Category</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e68 ">
              <p>Specifies the category of the claim item.</p>
              <ul>
                <li>Parent Asset</li>
                <li>Claim Asset</li>
              </ul>
            </td>

            <td data-label="Who Specifies the Value?" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e71 ">Specified by dealers while submitting a claim item.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e65 ">Current Address</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e68 ">The location of the claim item.</td>

            <td data-label="Who Specifies the Value?" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e71 ">Specified by dealers while submitting a claim item.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e65 ">Fault Date</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e68 ">The date of occurrence of the fault in the asset.</td>

            <td data-label="Who Specifies the Value?" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e71 ">Specified by dealers while submitting a claim item.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e65 ">Repair Date</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e68 ">The date of repair of the asset.</td>

            <td data-label="Who Specifies the Value?" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e71 ">Specified by dealers or claim adjudicators, or auto-populated based on any predefined
              rules.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e65 ">Asset Usage Value</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e68 ">The usage value for the asset at the time of occurrence of the fault.</td>

            <td data-label="Who Specifies the Value?" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e71 ">Specified by dealers while submitting a claim item.</td>

          </tr>
          <tr class="">
            <td data-label="Field" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e65 ">Asset Usage Unit of Measure</td>

            <td data-label="Description" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e68 ">The unit of measure for the usage value of the asset.</td>

            <td data-label="Who Specifies the Value?" class="slds-cell-wrap" style="vertical-align:top;" headers="d52215e71 ">Specified by dealers while submitting a claim item.</td>

          </tr>
        </tbody>
      </table>