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Create User Profiles and Users for Automotive Cloud

Profiles define how users access objects and data, and what they can do within the application. Each person who uses the application is a User record. Automotive Cloud doesn't provide default profiles but you can clone any standard profile and customize it as required. You could create role-specific profiles, such as Dealer Sales Executives for all sales executives in a dealership. Keep in mind that each user can only be assigned one profile.

Required Editions

Available in: Enterprise, Unlimited, and Developer Editions.
User Permissions Needed
To create user profiles and users: Manage Users
  1. To create or clone a profile, see Profiles.
    We recommend you clone the Standard User profile and customize the permissions as required.
  2. Click Edit, then scroll to the Standard Object Permissions section.
  3. Specify the object permissions.
    We recommend you provide your users at least Read access on all Automotive Cloud objects. For a list of objects, see the Automotive Cloud Developer Guide.
  4. Save your changes.
  5. In the Custom App Settings section, select Visible for at least the following apps:
    • Automotive
    • Service Console for Automotive
    • Partner Visits
    • Warranty Lifecycle Management
  6. Save your changes.
  7. To add a user, from Setup, in the Quick Find box, enter Users, and then select Users.
  8. Click New User.
  9. Select a Profile, which specifies the user’s minimum permissions and access settings.
  10. Select a Role.
  11. Select a User License, such as Salesforce, Chatter External, or Salesforce Platform.
    The user license determines which profiles are available for the user.
  12. To enable users get access to Salesforce Knowledge articles in the service console, enable Knowledge User for every user needing access to articles.
  13. Fill out other details as required, and save your changes.