---
schema_version: "1"
id: 5450f8a813377ac6904f2ef10264a40e54916f2b984c97353f20122b12e1ed1f
title: Service Process Automation with Service Process Studio
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/auto_setup_service_process_svc_proc_studio.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.auto_setup_service_process_svc_proc_studio.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 50cfe844d1e243a568a6c1d9715b113f1710a1651ca58f956dc497acf340ad04
description: Set up and manage service processes for Automotive finance processes by using Service Process Studio.
products:
  - Automotive
release: "264"
---
# Service Process Automation with Service Process Studio

Set up and manage service processes for Automotive finance processes by using Service Process Studio.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

- **[Address Update](https://help.salesforce.com/s/articleView?id=ind.auto_setup_service_processes_address_update.htm&release=264.0.0&type=5)**  
    Keep customers' address information updated on behalf of them to ensure timely and accurate updates related to loans and leases.
- **[Fee Reversal](https://help.salesforce.com/s/articleView?id=ind.auto_setup_service_processes_fee_reversal.htm&release=264.0.0&type=5)**  
    Reverse any charges that are incorrectly placed on loan or lease accounts on behalf of customers.
- **[Request Loan Payoff](https://help.salesforce.com/s/articleView?id=ind.auto_setup_service_processes_rqst_loan_payoff.htm&release=264.0.0&type=5)**  
    Simplify the loan payoff process for customers by helping them get clear, timely information on their loan balance and payment details.
- **[Request Statement Copies](https://help.salesforce.com/s/articleView?id=ind.auto_setup_service_processes_rqst_statement_copies.htm&release=264.0.0&type=5)**  
    Help customers request statement copies for their financial accounts. They can choose to receive their statement copies to a preferred address either via email or post.
- **[Update Email or Phone](https://help.salesforce.com/s/articleView?id=ind.auto_setup_service_processes_update_email_phone.htm&release=264.0.0&type=5)**  
    Keep your address information updated to ensure timely and accurate updates related to loans and leases.
- **[Set Up Experience Cloud Components for Service Processes](https://help.salesforce.com/s/articleView?id=ind.auto_setup_service_processes_self_service.htm&release=264.0.0&type=5)**  
    Set up Experience Builder components in your customer portal to set up self-service capabilities for your customers.