---
schema_version: "1"
id: 9460e10c4bf9cfc9f9a88cdde90a04a730f285f442fbf6b877c12d74a0e33b57
title: Configure Service Process Studio in Automotive Cloud
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/auto_service_process_studio.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.auto_service_process_studio.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a9b2cebc480f727c342eaac7ddac13ce8ffe8e4ee749e618e4cdd5319f45b518
description: Use Service Process Studio to create a process for your customer service operations. Customer service representative (CSRs) can launch a service process to work on customer service operations through their entire lifecycle, from request intake to fulfillment.
products:
  - Automotive
release: "264"
---
# Configure Service Process Studio in Automotive Cloud

Use Service Process Studio to create a process for your customer service operations. Customer service representative (CSRs) can launch a service process to work on customer service operations through their entire lifecycle, from request intake to fulfillment.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

A service process helps you organize multiple actions or tasks right from request intake to request fulfillment. You can associate an Action Launcher deployment for an active service process. If you’ve added the Action Launcher component to the Vehicle, Asset, or Account pages, or to the service console for Automotive app, service agents can launch this process from the Action Launcher.

For detailed set up and configuration steps, see [Service Process Studio](https://help.salesforce.com/s/articleView?id=ind.service_process_studio.htm&type=5&language=en_US) in the Industries Common Features Guide.