---
schema_version: "1"
id: f97f13ee338151e864843c2c90bdbb7bf07d8c6fb7feb85a3014051d235d05c7
title: Service Parts Return in Automotive Cloud
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/auto_service_parts_return.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.auto_service_parts_return.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 273e235ae2995bbbd5419427ddaaf62206c28f344a4edd6b466c5d133403f1df
description: Easily request the return of damaged vehicle parts during a service appointment by using Service Parts Return.
products:
  - Automotive
release: "264"
---
# Service Parts Return in Automotive Cloud

Easily request the return of damaged vehicle parts during a service appointment by using Service Parts Return.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

Field service technicians can improve service process efficiency by requesting the return of a part for a work order or a claim when a part must be recalled, replaced, or upgraded. For example, when a dealer creates a warranty claim for the replacement of a vehicle battery, a claims adjudicator can create a service part return from this warranty claim.

For detailed setup and configuration steps, see [Service Parts Return](https://help.salesforce.com/s/articleView?id=xcloud.aslm_spr_parent.htm&type=5&language=en_US).

- **[Warranty Parts Return in Automotive Cloud](https://help.salesforce.com/s/articleView?id=ind.auto_wpr_parent.htm&release=264.0.0&type=5)**  
    Use Warranty Parts Return to configure and run a service process that captures defective-part returns from a selected asset and related warranty claim item.