Decide whether a repossession can proceed, based on the completed assessment responses for the Repossession.
Required Editions
| Available in: Enterprise, Unlimited, and Developer Editions. |
| User Permissions Needed | |
|---|---|
| To review repossession requests: | Industries Repossession Management, cloned with the Repossession Reviewer User system permission enabled |
Before reviewers can act, your org needs an approval process on Repossession Item and an activated copy of the Submit Repossession Items for Approval flow. See Activate the Approval Submission Flow for Repossession Items.
Note Confirm the exact button labels in your org. Approval Status values include Approved,
Rejected, On Hold, In Review, Pending, and Not Required.
- From your approval requests, open the Repossession Item that was submitted for approval.
-
On the Assessment Responses tab, open the responses to
review.
Note You can open the responses from the Review action on a response.
- Review each response.
- Set the status, select a reason, and enter comments.
- Save the review, and continue to the next response.
- Submit the review to record the approval decision for the request.
If approved, a specialist can assign a recovery agency. Any Stage change on approval depends on how you configure your approval process—for example, moving the item to an active or in-progress stage. Stage values are customer-defined and aren't in-built. If rejected, the Repossession returns to the compliance administrator to update the assessments.