Gather the compliance notices, appraisal, collateral and title, cost, and assessment details that a specialist needs to decide whether to pursue recovery and ready a case for manager review.
Required Editions
| Available in: Enterprise, Unlimited, and Developer Editions. |
In the first phase, a specialist works Repossession records from the Repossession Console: starting a case from a Collection Plan, tracking notice compliance, appraising vehicles, verifying titles, capturing recovery costs, and completing structured assessments. When the record is ready, it moves into manager review.
- Repossession Console in Automotive Cloud
- Start Pre-Repossession from a Collection Plan
- Collections Overview on the Repossession Record
- Repossession Compliance Framework in Automotive Cloud
- Create a Repossession Notice Log
- Collection Plan Milestones for Repossession Notices
- Vehicle Appraisal for Repossession in Automotive Cloud
- Appraise a Repossession Vehicle
- Collateral and Title Management for Repossession
- Verify Vehicle Associated Asset Documents for Repossession
- Recovery Cost Tracking for Repossession Items
- Add Recovery Costs to a Repossession Item
- Assessments for Repossession
- Add Assessments to a Repossession
- Repossession and Repossession Item Timelines in Automotive Cloud
- Repossession Console in Automotive Cloud
Use the Repossession Console Lightning console app to work vehicle Repossession records without switching apps. - Start Pre-Repossession from a Collection Plan
Turn a delinquent account into a tracked Repossession, with a record for the account and an item for each vehicle you pursue. - Collections Overview on the Repossession Record
See promise-to-pay details, payment plans, cases, and payments on the Repossession record. - Repossession Compliance Framework in Automotive Cloud
Define required repossession notices, record that each notice was sent, and show alerts when notices are missing. - Create a Repossession Notice Log
Log each repossession notice you send so you have a compliant record of what went out and when. - Collection Plan Milestones for Repossession Notices
Track repossession notices as milestones on a collection plan, each with an expiry date calculated from the matched notice rule. - Vehicle Appraisal for Repossession in Automotive Cloud
Determine the current market value of a vehicle being considered for recovery with a guided valuation wizard. Specialists can then decide whether pursuing recovery is economically viable. - Appraise a Repossession Vehicle
Establish a repossessed vehicle's recovery value from market-source valuations, adjusted for its actual condition. - Collateral and Title Management for Repossession
See whether a repossessed vehicle is worth recovering, and manage the title documents needed to sell it, all from the Collateral tab. - Verify Vehicle Associated Asset Documents for Repossession
Confirm legal ownership of a repossessed vehicle by verifying its title document, optionally with AI-assisted data extraction. - Recovery Cost Tracking for Repossession Items
Capture the itemized costs of recovering a vehicle and roll them up to a total on the repossession item. - Add Recovery Costs to a Repossession Item
Capture what it costs to recover a vehicle, itemized by allocation, so the total shows on the repossession item's Collateral tab. - Assessments for Repossession
Add assessment templates to a Repossession and apply them to the whole Repossession or to specific repossession items. - Add Assessments to a Repossession
Capture the legal, financial, and title checks a Repossession needs before manager approval, applied to the whole Repossession or to specific vehicles. - Repossession and Repossession Item Timelines in Automotive Cloud
Automotive Cloud ships two timeline configurations that show different information. Use the Repossession timeline on the Repossession record page and the Repossession Item timeline on the Repossession Item record page.