---
schema_version: "1"
id: 5014a2105d5ad7660bcfa8ca5aae00062958269c2d055306c68c799545e33639
title: Recovery Agency Assignment for Repossession Items
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/auto_repossession_agency_assignment.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.auto_repossession_agency_assignment.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8d70ef07ae5c76189c1d53c691f760feda20f4cf475561e793f2c93291bc2925
description: Search for and assign third-party recovery agencies to a repossession item, so a specialist can coordinate vehicle recovery.
products:
  - Automotive
release: "264"
---
# Recovery Agency Assignment for Repossession Items

Search for and assign third-party recovery agencies to a repossession item, so a specialist can coordinate vehicle recovery.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/images/icon_note.png)

Note For admins: Add Recovery Agency as a value on the Business Profile's Business Partner Type field. It doesn't ship as a value on that dynamic picklist. Then create partner accounts and Business Profiles with Business Partner Type Recovery Agency, and link each profile to a Service Territory. See Create Business Profiles in Automotive.

Automotive Repossession models a recovery agency from existing Salesforce records rather than a new object:

- Each agency location is an Account enabled as a partner account.
- The Account's Business Profile has a Business Partner Type of Recovery Agency. Search returns only those accounts.
- The Business Profile links to a Service Territory (city, state, postal code, and address; its active state renders as service status) and carries a rating.
- Automotive stores each assignment as a Repossession Item Vendor record with an active indicator. An optional Repossession Item User record assigns a specific person to the item, optionally tied to one of the assigned agencies.

From the Repossession Item Vendors related list, specialists search by name or postal code, compare agencies, and assign one or more. See [Assign a Recovery Agency to a Repossession Item](https://help.salesforce.com/s/articleView?id=ind.auto_repossession_assign_agency.htm&type=5&language=en_US).

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/images/icon_note.png)

Note Capturing the purpose of an assignment isn't supported in the current workflow.