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Update the Omniscript for Remote Vehicle Notification

Update the Omniscript for remote notification to include the service process definition name that initiates the remote message to a driver.

Required Editions

Available in: Enterprise, Unlimited, and Developer Editions.
User Permissions Needed
To modify Omnistudio components: Omnistudio Admin
  1. From the App Launcher, find and select OmniStudio.
  2. In the Omnistudio app, from the navigation bar, select Omniscripts.
  3. Click ConctVehicleRemoteActions/SendNotification and select the version that you created and activated in Clone the Omniscript and Integration Procedures for Remote Vehicle Notification.
  4. Click Deactivate Version.
  5. Click the CallCaseConnectAPI step.
  6. Click Properties.
  7. In the section Remote Properties, go to Extra Payload.
  8. For the svcCatalogItemDefApiName key, enter the value as the API name of the service process definition that you created in Create a Service Process Definition for Remote Vehicle Notification.
  9. Save your changes.
  10. Click Activate Version.