The Remote Vehicle Notifications and Alerts service process uses multiple Omnistudio components that help users remotely send notifications from a Vehicle record page.
Required Editions
| Available in: Enterprise, Unlimited, and Developer Editions. |
Omniscript
The ConctVehicleRemoteActions/SendNotification omniscript contains Flexcards and integration procedures that users can use to easily send a remote notification to drivers or to the human machine interface (HMI) of a vehicle.
When users launch this Omniscript as a service process from the Action Launcher, they can select an object and a record, and type in a message. When they apply their changes, the integration makes an external call to the telematics provider system. A case is created and the request is sent to the telematics system. After the request is completed, the case is updated with either a failure or a success response, and the driver receives the message.
FlexCards
Review the predefined Flexcards.
| Name | Descriptions |
|---|---|
| RemoteActionsDisplaySummary | Shows the summary screen after a user requests a remote action or sends a remote notification. |
Integration Procedures
Review the predefined integration procedure.
| Name | Descriptions |
|---|---|
| RemoteActions/GetObjectsForNotification | Fetches a list of all the objects that the user can select from to set as the context for a remote notification. |
| RemoteActions/GetRecordsForNotification | Fetches a list of all the records for the object that the user sets as the context for a remote notification. |
| RemoteActions/CreateCaseForNotification | Creates a case record for a remote notification service catalog request. |