| Manage the vehicle lifecycle and its related components |
Automotive Foundation User, ARC Access, Business Milestones and Life Events
Access, Group Membership, Omnistudio, Action Plans |
| Manage the sales lifecycle and lead qualification process |
Automotive Foundation User, Partner Lead Management |
| Manage connected services for vehicles |
Automotive Foundation User, Vehicle Connected Services, Actionable Event
Orchestration Designer, Actionable Event Orchestration Runtime, Service Process
Studio, Context Service Runtime, Context Service Admin, MuleSoft Anypoint Platform,
Omnistudio, Omnistudio User, Business Rules Engine Designer, Business Rules Engine
Runtime |
| Manage captive finance information and use the Finance Console for Automotive
app |
Automotive Foundation User, Vehicle and Asset Finance, Industry Service
Excellence |
| Access the service console and manage service processes |
Automotive Foundation User, Industry Service Excellence, Omnistudio, Service
Lightning Knowledge Manager |
| Use visit management capabilities |
Automotive Foundation User, Partner Visit Management, Action Plans, Industries
Visit |
| Schedule appointments for test drives and vehicle services as an internal
user |
Automotive Foundation User, Automotive Scheduler, OmniStudio User |
| Assigne an internal user as a service resource in test drives and vehicle
service appointments |
Automotive Foundation User, Salesforce Scheduler |
| Configure vehicle inventory search and manage the DPE definition for
Criteria-Based Search and Filter |
Automotive Foundation User, Criteria-Based Search and Filter, Data Pipelines
Add On User Settings, Data Pipelines Base User |
| Inventory managers or sales managers can use vehicle inventory search
capabilities |
Automotive Foundation User, Criteria-Based Search and Filter |
| Define warranty eligibility standards, supplier recovery terms, and adjudicate
warranty and supplier recovery claims |
Automotive Foundation User, Warranty Lifecycle Management Psl, Claims
Management Foundation, Rules Engine Designer, Rules Engine Runtime, Context Service
Admin, Context Service Runtime |
| Create fleets and associated records |
Automotive Foundation User, Fleet Management |
| Use Automotive Cloud features as external users |
Automotive Foundation for Experience Cloud, Automotive Scheduler for Experience
Cloud, Business Milestones and Life Events Access, OmniStudio Runtime for
Communities, Partner Performance Management for Experience Cloud, Partner Lead
Management for Experience Cloud, Partner Visit Management for Experience Cloud,
Warranty Management For Experience Cloud, Warranty Supplier Recovery for Experience
Cloud, Criteria Based Search and Filter for Experience Cloud, Group Membership,
Vehicle and Asset Lending for Partners, Vehicle and Asset Lending for Customers,
Vehicle and Asset Finance Foundation for Experience Cloud, Fleet Management for
Experience Cloud, ARC Access, Action Plans |
| Configure prompt templates and Einstein Summary for Automotive |
Automotive Foundation User, Prompt Template Manager, Data Cloud admin
permissions for Data Cloud–grounded templates |
| Configure Data Cloud and the Automotive Data Kit |
Automotive Cloud Foundation User, Data Cloud Admin |
| View Data Cloud visualization flexcards on Vehicle, Asset, and Account
pages |
Data Cloud Metrics Visualization, Automotive Foundation User, Omnistudio
User |
| Configure Branch Management and Record Association Builder |
Cloned Automotive Foundation User with "User license to access Branch
Management in Financial Services Cloud" |
| Configure or use Compliant Data Sharing |
Configure Compliant Data Sharing system permission, User Compliant Data Sharing
system permission |
| Use Vehicle and Asset Lending |
See Permissions for Vehicle and Asset
Lending. |
| Use AI-Powered Document Validation for lending |
Vehicle and Asset Lending, Document Checklist Item, Data Cloud Architect,
Prompt Template Manager |
| Use credit bureau records |
See Permissions for Credit Bureau
Records. |
| Set up & use Service Process Studio service processes for Automotive
Finance |
Industries Service Process, Industry Service Excellence, Omnistudio User,
Omnistudio Admin, Document Checklist, Business Rules Engine, Vehicle And Asset
Finance Foundation. See Service Process Automation with Service Process
Studio. |
| Use Unified Catalog for service process configuration |
Unified Catalog Admin, Context Service Admin, Unified Catalog Agent, Context
Service Runtime, Product Catalog Management Viewer |
| Set up & use service processes for Automotive foundation |
See Automotive Foundation. |
| Set up & use service processes for Product Service Campaign
Management |
See Product Service Campaign Management.
|
| Configure Telemetry Definition and Action Management |
Automotive Foundation User, Context Service Admin, Context Service Runtime,
Industry Service Excellence, Omnistudio Admin, Product Catalog Management Designer,
Telemetry Definition and Action Management Designer, Unified Catalog Admin, Vehicle
Connected Services |
| Use Telemetry Definition and Action Management at runtime |
Automotive Foundation User, Context Service Runtime, Industry Service
Excellence, Vehicle Connected Services |
| Design Actionable Event Orchestrations |
Automotive Foundation User, Actionable Event Orchestration Designer, Context
Service Admin, Rule Engine Designer |
| Run Actionable Event Orchestrations |
Automotive Foundation User, Actionable Event Orchestration Runtime, Context
Service Runtime, Rule Engine Runtime |
| Use Criteria-Based Search and Filter for Vehicle, Vehicle Definition, Dealer,
and Dealer Product Search |
Automotive Foundation User, Criteria-Based Search and Filter, Criteria Based
Search and Filter for Experience Cloud |
| Configure Automotive Scheduler for appointment scheduliing |
Automotive Foundation User, Automotive Scheduler, OmniStudio User |
| List a service technician or rep as a service resource on appointments |
Automotive Foundation User, Salesforce Scheduler (with "Let a user be included
in appointments in Salesforce Scheduler") |
| Schedule appointments from an Experience Cloud site |
Automotive Foundation for Experience Cloud, Automotive Scheduler for Experience
Cloud, OmniStudio Runtime for Communities |
| Use Appraisal Management |
Automotive Foundation User (with "Manage Appraisals and Valuations"
permission) |
| Customize Appraisal Management Omnistudio components |
Omnistudio Admin |
| Manage warranty terms, claims, and code sets |
Warranty Lifecycle Management Psl, Claims Management Foundation |
| Use the Service Console for Automotive |
Automotive Foundation User, Industry Service Excellence, Omnistudio, Service
Lightning Knowledge Manager |
| Use Audit Trail to inspect identity verification logs |
Industry Service Excellence |
| Configure & use Funding Workbench |
Vehicle and Asset Lending, Stage Management User |
| Configure & use Funding Workbench for partners |
Vehicle and Asset Lending for Partners (cloned, with "Use Funding Workbench for
Automotive Finance as Partner user"), Document Checklist, Automotive Foundation for
Experience Cloud, Omnistudio User, Industries Assessment |
| Use Manufacturing-derived sales programs in Automotive |
Manufacturing Sales Agreements Psl, Manufacturing Advanced Account Forecast
Psl, Manufacturing Account Manager Targets Psl, Program Based Business Psl for
Manufacturing Cloud |
| Use Industries Visit |
Industries Visit, Action Plans |
| Use Discovery Framework and Dynamic Assessments |
Automotive Foundation User, Manage Appraisals and Valuations |
| Configure or use Stage Management |
Stage Management Design User, Stage Management User |
| Configure & use Agentforce |
Assign the permission sets for each template. See Agentforce for Automotive Cloud. |
| Schedule appointments from Automotive Cloud for Dealer Experience Cloud |
Automotive Scheduler for Experience Cloud (with "Use Scheduler in Experience
Cloud for Automotive") |
| Use Partner Lead Management on Automotive Cloud for Dealer Experience
Cloud |
Partner Lead Management for Experience Cloud (with "Use Partner Lead Management
Features in Experience Cloud") |
| Use Fleet Management on Automotive Cloud |
Fleet Management, Fleet Management for Experience Cloud (with "Use Fleet
Management Features in Experience Cloud") |