Sharing Settings for Automotive Cloud Objects

Review the organization-wide default sharing settings to understand the minimum level of access for each object in Automotive Cloud. You can extend the default level of access to your users, both internal and external. You can, of course, also use permission sets, sharing rules, role hierarchies, or Experience Cloud site sharing sets to fine-tune access beyond the organization-wide default options.

Required Editions

Available in: Enterprise, Unlimited, and Developer Editions.

For most objects, organization-wide sharing settings can be set to Private, Public Read Only, or Public Read/Write. If the organization-wide sharing setting for an object is Private or Public Read Only, an admin can grant users additional access to records by setting up a role hierarchy or defining sharing rules.

However, sharing rules can only be used to grant additional access—they can’t be used to restrict access to records beyond what was originally specified with the organization-wide sharing defaults. Admins can set different levels of access for internal, external, and guest users.

Internal Access applies to Users who work in your company and use the Automotive app. External Access applies to Users who don't work for your company and use an Experience Cloud site, such as a dealer user or a customer.

Review the recommended level of access for both internal and external users. Note that these are recommendations and you can modify the access based on your business structure and requirements

Object	Recommended Level of Minimum Access
Account	Internal: Public Read/Write External: Public Read/Write
Contact	Internal: Controlled By Parent External: Controlled By Parent
Product	Internal: Public Read/Write External: Public Read Only Sharing settings for Vehicle Definition is controlled by the sharing settings for Product.
Pricebook	Internal: Use External: Use
Order	Internal: Controlled By Parent External: Controlled By Parent
Case	Internal: Public Read/Write/Transfer External: Private
Lead	Internal: Public Read/Write/Transfer External: Public Read Only
Opportunity	Internal: Public Read/Write External: Public Read/Write
User	Internal: Public Read Only External: Private
Asset	Internal: Public Read/Write External: Private Sharing settings for Vehicle are controlled by the sharing settings for Asset.
Account Account Relationship	Internal: Private External: Private
Action Plan	Internal: Public Read/Write External: Public Read/Write
Action Plan Template	Internal: Public Read/Write External: Public Read/Write
Assessment Indicator Definition	Internal: Public Read/Write External: Public Read/Write
Branch Unit	Internal: Public Read/Write External: Private
Business Brand	Internal: Private External: Private
Business Milestone	Internal: Controlled By Parent External: Controlled By Parent
Generic Visit Task	Internal: Public Read Only External: Public Read Only
Generic Visit Task Context	Internal: Public Read Only External: Public Read Only
Geo Country	Internal: Public Read Only External: Public Read Only
Location	Internal: Public Read Only External: Public Read Only
Party Role Relationship	Internal: Private External: Private
Person Life Event	Internal: Controlled By Parent External: Controlled By Parent
Product Item	Internal: Public Read/Write External: Public Read/Write
Product Related Material	Internal: Public Read Only External: Public Read Only
Product Request	Internal: Private External: Private
Product Transfer	Internal: Private External: Private
Program Rebate Type	Internal: Private External: Private
Rebate Claim	Internal: Private External: Private
Record Alert	Internal: Private External: Private
Sales Agreement	Internal: Public Read/Write External: Private
Serialized Product	Internal: Public Read/Write External: Public Read/Write
Visit	Internal: Public Read/Write External: Public Read/Write
Warranty Term	Internal: Public Read/Write External: Public Read/Write
Service Resource	Internal: Public Read Only External: Public Read Only
Service Territory	Internal: Public Read Only External: Public Read Only
Work Type	Internal: Public Read Only External: Public Read Only
Work Type Group	Internal: Public Read Only External: Public Read Only