---
schema_version: "1"
id: ca6dba3a60b1ff51f7e76ad8716f5c20adb9fd9fc87ab8897ef9e8ed418e469c
title: Create Contact Contact Relationships in Automotive Cloud
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/auto_household_ccr.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.auto_household_ccr.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2b6152b330fce170707b538b2bdb19bd5195d896302d2571b32575fd45990ffa
description: Define a relationship between two contacts or two person accounts by using Contact Contact Relationship records. For example, multiple members of the same family can own vehicles. Or, a dealer representative at a spare parts service dealership can be the preferred rep for multiple person accounts who are customers. Create contact contact relationships to relate parent and child records or peer records.
products:
  - Automotive
release: "264"
---
# Create Contact Contact Relationships in Automotive Cloud

Define a relationship between two contacts or two person accounts by using Contact Contact Relationship records. For example, multiple members of the same family can own vehicles. Or, a dealer representative at a spare parts service dealership can be the preferred rep for multiple person accounts who are customers. Create contact contact relationships to relate parent and child records or peer records.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d21106e63">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d21106e63 ">To create contact contact relationships:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d21106e63 ">Automotive Foundation permission set AND Group Membership permission set</td>

          </tr>
        </tbody>
      </table>

Make sure that your admin has enabled person accounts in Salesforce. A person account is also a Contact record in Salesforce.

1. From the App Launcher, find and select **Contact Contact Relationships**.
2. Click **New**.
3. For Contact, select a contact or a person account.
4. For Related Contact, search for and select the related contact or person account.
5. For Party Role Relationship, search for and select a record that defines the relationship between the two contacts or person accounts.
    
    Select a Party Role Relationship record with Relationship Object Name as Contact Contact Relationship.
6. For Related Inverse Record, select the contact record that has a reciprocal relationship with the contact.
7. For Hierarchy Type, select **Parent**, **Child**, or **Peer**.
8. Select the start and end dates for the relationship.
9. Save your changes.

![Example](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/images/icon_example.png)

Example

Scenario: A person account and a contact of a business account are related in a peer-to-peer relationship. Mary Don is a service technician at Dream Dallas Motors, which is a business account. Sam Knight is a regular customer as a person account.

- Record 1
    - Contact: Sam Knight
    - Related Contact: Mary Don
    - Hierarchy Type: Peer
- Record 2
    - Contact: Mary Don
    - Related Contact: Sam Knight
    - Hierarchy Type: Peer

Scenario: Two contacts from a business account have a parent-child relationship between them. In the James Household, Matt James is the father, and Pam James is his daughter.

- Record 1
    - Contact: Matt James
    - Related Contact: Pam James
    - Hierarchy Type: Parent
- Record 2
    - Contact: Pam James
    - Related Contact: Matt James
    - Hierarchy Type: Child

#### See Also

- [_Salesforce Help_: How Groups and Households Are Modeled in Automotive Cloud](https://help.salesforce.com/s/articleView?id=ind.auto_household_group_data_model.htm&release=264.0.0&type=5 "To show how different relationship groups are represented in Automotive Cloud, we’ll use the example of Neo Motors, an automotive original equipment manufacturer (OEM).")