---
schema_version: "1"
id: dff26a5eaee92071cfa13985b1342e6b7e0075fcf20133dbb33f195303ea151d
title: Create an Agent from an Agentforce Automotive Warranty Claims Assistance Template
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/auto_genai_warranty_claims_mgmt_create_agent.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.auto_genai_warranty_claims_mgmt_create_agent.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: e60c6faf023c2aecfa5cc159b6fe17bae76ba40e6b1b0025c35826fda12c3f81
description: Use the Automotive Warranty Claims Assistance agent template to quickly build an agent that autonomously handles the warranty life-cycle for vehicles and assets for customers.
products:
  - Automotive
release: "264"
---
# Create an Agent from an Agentforce Automotive Warranty Claims Assistance Template

Use the Automotive Warranty Claims Assistance agent template to quickly build an agent that autonomously handles the warranty life-cycle for vehicles and assets for customers.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with the Agentforce for Automotive add-on or included in Agentforce 1 Automotive Edition. Requires each user to have the Agentforce for Automotive add-on to access the action.</td></tr></tbody></table>

1. [Set up Einstein generative AI to get access to powerful generative AI features](https://help.salesforce.com/s/articleView?id=ai.generative_ai_enable.htm&language=en_US&type=5).
2. [Enable Agentforce](https://help.salesforce.com/s/articleView?id=ai.agent_setup_enable.htm&language=en_US&type=5).
3. [Create an Agent](https://help.salesforce.com/s/articleView?id=ai.service_agent_setup.htm&language=en_US&type=5) by using the Automotive Warranty Claims Assistance template and configure the settings according to your needs.
4. [Setup and Manage Automotive Cloud Agents in Slack](https://help.salesforce.com/s/articleView?id=ai.agent_deploy_emp_slack.htm&type=5&language=en_US).
    
    The agent can be accessed in Slack via Agentforce or the Account channel page. There is no automatic context picking in Slack. For example, if the Slack channel is for the account, John Smith, you must explicitly ask the agent to summarize the details for "John Smith" rather than saying "this account" in your prompts. You must continue to mention the agent in the account channel for it to act on your requests.