---
schema_version: "1"
id: dc4c7ed57923612355879525460a0468fb62dea994a4d85471058d4ff461e970
title: Automotive Warranty Claims Assistance Subagent Reference
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/auto_genai_warranty_claims_mgmt_agent_topic_ref.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.auto_genai_warranty_claims_mgmt_agent_topic_ref.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: bbeca7bc13c84b42201acf7897310b52d2586c1ce67a9083aa7e0491999c6ad5
description: A subagent defines an agent's range of capabilities for a particular job to be done. Subagents help agents identify the types of user requests, determine the scope of requests, make decisions, and perform actions.
products:
  - Automotive
release: "264"
---
# Automotive Warranty Claims Assistance Subagent Reference

A subagent defines an agent's range of capabilities for a particular job to be done. Subagents help agents identify the types of user requests, determine the scope of requests, make decisions, and perform actions.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with the Agentforce for Automotive add-on or included in Agentforce 1 Automotive Edition. Requires each user to have the Agentforce for Automotive add-on to access the action.</td></tr></tbody></table>

- **[Subagent: Automotive Warranty Claims Management](https://help.salesforce.com/s/articleView?id=ind.auto_genai_warranty_claims_mgm_topic.htm&release=264.0.0&type=5)**  
    Service reps in an Automotive original equipment manufacturer (OEM) can use the Automotive Warranty Claims Management subagent to summarize submitted warranty claims, check the status of their claims, and validate the warranty information of their vehicles, assets, or parts. This subagent provides a conversational AI assistant, helping service reps to interact with the system using natural language and query information specific to the warranty lifecycle of products and parts, all in one flow.