---
schema_version: "1"
id: 70a091a07156987b41c3113ca50f0aacc39c677c1967808bc8dc972b1bb0c449
title: Set Up Agentforce for Warranty Claims Adjudication
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/auto_genai_warranty_claims_adj_setup.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.auto_genai_warranty_claims_adj_setup.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 38bc80022e6e07c6956f7e8b998ccb760aa50596baa74ee8679576c491d77ac9
description: Get your agent up and running. Prepare your Salesforce org, configure user permissions, and create the agent for claim adjudicators.
products:
  - Automotive
release: "264"
---
# Set Up Agentforce for Warranty Claims Adjudication

Get your agent up and running. Prepare your Salesforce org, configure user permissions, and create the agent for claim adjudicators.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with the Agentforce for Automotive add-on or included in Agentforce 1 Automotive Edition. Requires each user to have the Agentforce for Automotive add-on to access the action.</td></tr></tbody></table>

- **[Prepare Your Org](https://help.salesforce.com/s/articleView?id=ind.auto_genai_warranty_claims_adj_setup_prep_org.htm&release=264.0.0&type=5)**  
    Provision the required licenses, turn on warranty and generative AI settings, and create sample claims that adjudicators can work through.
- **[Configure User Permissions for Warranty Claims Adjudication](https://help.salesforce.com/s/articleView?id=ind.auto_genai_warranty_claims_adj_perms.htm&release=264.0.0&type=5)**  
    Assign permission set licenses to claim adjudicators so they can work with the Warranty Claims Adjudication agent.
- **[Create an Agent from the Warranty Claims Adjudication Template](https://help.salesforce.com/s/articleView?id=ind.auto_genai_warranty_claims_adj_create_agent.htm&release=264.0.0&type=5)**  
    Give adjudicators an Agentforce Employee agent that summarizes queue volume, ranks claims by value and age, and flags fraud risks.