A subagent defines an agent's range of capabilities for a particular job to be done.
Subagents help agents identify the types of user requests, determine the scope of requests, make
decisions, and perform actions.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and
Developer Editions with the Agentforce for Automotive add-on or included in
Agentforce 1 Automotive Edition. Requires each user to have the Agentforce for
Automotive add-on to access the action.
|
- Subagent: Automotive Sales Concierge
The Automotive Sales Concierge agent subagent offers a centralized solution to craft a personalized purchase experience for every customer. Sales representatives in an automotive company can use the Automotive Sales Concierge subagent to summarize vehicle and customer details, search new vehicles and assets for sale, search for products and relevant accessories, search for dealers, capture opportunities and quotes, schedule test drives, and initiate trade-in appraisals. This subagent provides a conversational AI assistant, helping sales reps to interact with the system using natural language and perform complex sales tasks, all in one flow, significantly reducing manual effort and improving customer engagement.
- Subagent: Industries Sales Concierge
Sales representatives can use the Industries Sales Concierge subagent to search for products and parts with conversational queries, retrieve pricing, find relevant distributors, capture opportunities and quotes, initiate trade-in appraisals for existing assets, and summarize asset and customer details.
