---
schema_version: "1"
id: 4f0c6887df35fe393c2297aa34effbcfb54ed031b537848abd3732343c200e64
title: Configure User Permissions for Automotive Sales Concierge for Customers
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/auto_genai_sales_conc_for_cust_perms.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.auto_genai_sales_conc_for_cust_perms.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 6e001e7939e72f44f86a42e6b7a130132057f8ec0281dde6468894ad0ef3a8b7
description: Assign permission sets to your Customer Community Plus users and admins, and grant the object permissions and field-level security that the agent's service process requires.
products:
  - Automotive
release: "264"
---
# Configure User Permissions for Automotive Sales Concierge for Customers

Assign permission sets to your Customer Community Plus users and admins, and grant the object permissions and field-level security that the agent's service process requires.

### Required Editions

| User Permissions Needed |
| --- |
| To assign permission sets: Assign Permission Sets AND View Setup and Configuration |

1. Assign these permission sets to Customer Community Plus users.
    1. Automotive Foundation for Experience Cloud
    2. Automotive Scheduler for Experience Cloud
    3. Criteria-Based Search and Filter for Experience Cloud
    4. Industry Service Excellence
    5. Partner Lead Management for Experience Cloud
    6. Salesforce Scheduler Greeter
    7. Prompt Template User
    8. Unified Catalog Community User
2. Assign these permission sets to admins who install and configure the agent.
    1. Automotive Foundation User or the Manufacturing permission set license
    2. Industry Service Excellence
    3. Unified Catalog Admin
    4. Context Service Admin
    5. Context Service Runtime
3. On the Customer Community Plus user profile, grant these object permissions.
    
    | Object | Access |
    | --- | --- |
    | Case | Create, Read, and Edit |
    | Price Book | Read |
    | Appointment Topic Time Slot | Read |
    | Service Territory | Read |
    | Vehicle Definition Searchable Field | Read |
    | Dealer Product Searchable Field | Read |
    | Dealer Vehicle Definition Searchable Field | Read |
    | Work Type | Create, Read, and Edit |
4. Configure field-level security on the Customer Community Plus user profile for these objects and fields.
    
    | Object | Fields |
    | --- | --- |
    | Case | Case Source |
    | Vehicle Definition Searchable Field | All fields |
    | Dealer Vehicle Definition Searchable Field | All fields |
    | Dealer Product Searchable Field | All fields |
    | Vehicle | Model Year, Last Odometer Reading Unit of Measure, and Exterior Color |
    | Quote | All fields |
    | Time Slot | Max Appointments |