---
schema_version: "1"
id: 1cd141edb9b2cde89558d131cbfb0da210d2a21f43a98b8225401975b25a0329
title: Create an Agent from the Automotive Sales Concierge for Customers Template
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/auto_genai_sales_conc_for_cust_create_agent.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.auto_genai_sales_conc_for_cust_create_agent.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: d6b47ebf3c91e6c8f386d7c0832819b361caa7e2ec2465a193a493fe64a64350
description: Build an Agentforce Service agent with the CC Plus template, then add the Automotive Sales Concierge For CC Plus topic so logged-in customers can search vehicles and complete sales requests.
products:
  - Automotive
release: "264"
---
# Create an Agent from the Automotive Sales Concierge for Customers Template

Build an Agentforce Service agent with the CC Plus template, then add the Automotive Sales Concierge For CC Plus topic so logged-in customers can search vehicles and complete sales requests.

1. [Set up Einstein generative AI](https://help.salesforce.com/s/articleView?id=ai.generative_ai_enable.htm&language=en_US&type=5) to get access to powerful generative AI features.
2. [Enable Agentforce](https://help.salesforce.com/s/articleView?id=ai.agent_setup_enable.htm&language=en_US&type=5).
3. [Create an Agent](https://help.salesforce.com/s/articleView?id=ai.service_agent_setup.htm&language=en_US&type=5) by using the Automotive Sales Concierge for CC Plus template, and configure the settings for your company.
4. Add the Automotive Sales Concierge For CC Plus topic to the Agentforce Service agent that your Customer Community Plus experience uses.
    
    Topic API name: SlsCncrgAgntAutoCC.AutomotiveSalesConciergeForCCPlus. Master label: Automotive Sales Concierge For CC Plus.

To make the agent available on your Experience Cloud site, configure Messaging for In-App and Web and embed the messaging experience. For the channel, routing, and site-embed pattern, see **Deploy Automotive Sales Concierge for Partners to Experience Cloud Site**, and adapt the steps for Customer Community Plus users.