---
schema_version: "1"
id: bc72ecd1fb1a648433f21918e1fbce62e5c59d1365d09dbe321aca35bd1e7ea9
title: Prompt Templates for Automotive
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/auto_genai_prompt_templates.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.auto_genai_prompt_templates.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 178a910a4c7ac7288aafa32e7728af482e9f51bb24f41e30cdc8d3eb6a609072
description: Prompt Builder helps companies create contextually relevant, trusted content at scale to streamline workflows across your automotive business. Safely build, test, and fine-tune reusable prompt templates that securely connect your business data with large language models (LLMs). Automotive Cloud comes with a library of prompt templates that are grounded in your automotive CRM data.
products:
  - Automotive
release: "264"
---
# Prompt Templates for Automotive

Prompt Builder helps companies create contextually relevant, trusted content at scale to streamline workflows across your automotive business. Safely build, test, and fine-tune reusable prompt templates that securely connect your business data with large language models (LLMs). Automotive Cloud comes with a library of prompt templates that are grounded in your automotive CRM data.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

Here are the prompt templates for automotive use cases.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:20.408163265306126%">
          <col style="width:26.53061224489796%">
          <col style="width:26.53061224489796%">
          <col style="width:26.53061224489796%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d56505e73">Prompt Template</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d56505e76">usage</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d56505e79">Implementation</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d56505e82">Permission Set Required</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Prompt Template" class="slds-cell-wrap" style="vertical-align:top;" headers="d56505e73 ">Summarize Vehicle Services</td>

            <td data-label="usage" class="slds-cell-wrap" style="vertical-align:top;" headers="d56505e76 ">
              <p>Summarizes the service condition and history of a vehicle.</p>
              <p style="margin-bottom:0;">Service managers can use the summary to identify upcoming maintenance needs, prioritize
                repairs based on the severity of issues, and make informed decisions regarding repairs,
                maintenance, and warranty claims.</p>
            </td>

            <td data-label="Implementation" class="slds-cell-wrap" style="vertical-align:top;" headers="d56505e79 ">
              <p>The summary is based on information from a vehicle and its related records, such as
                cases, warranties, claims, record alerts, and work orders.</p>
              <p>The prompt template works with the VehicleServiceDetails context definition.</p>
              <p style="margin-bottom:0;">Configure this prompt template on a Vehicle record page.</p>
            </td>

            <td data-label="Permission Set Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d56505e82 ">Automotive Foundation User </td>

          </tr>
          <tr class="">
            <td data-label="Prompt Template" class="slds-cell-wrap" style="vertical-align:top;" headers="d56505e73 ">Summarize Vehicle Telematics and Services Data</td>

            <td data-label="usage" class="slds-cell-wrap" style="vertical-align:top;" headers="d56505e76 ">
              <p>Summarizes the performance, service condition, and telematics data of a vehicle.</p>
              <p style="margin-bottom:0;">Service managers can use the summary to evaluate the real-time performance of vehicles,
                proactively address problems, identify critical telematics events, and track key health
                indicators such as engine efficiency and fuel efficiency.</p>
            </td>

            <td data-label="Implementation" class="slds-cell-wrap" style="vertical-align:top;" headers="d56505e79 ">
              <p>The summary is based on information from Vehicle Telematics Event, Vehicle Performance
                Summary, Vehicle Fault Code Mapping, and other data model objects in Data Cloud. The
                summary also includes information based on an asset and its related records, such as cases,
                warranties, claims, record alerts, and work orders.</p>
              <p>The prompt template works with the VehicleTelematicsAndServiceDetails context
                definition.</p>
              <p style="margin-bottom:0;">Use this prompt template on a Vehicle record page.</p>
            </td>

            <td data-label="Permission Set Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d56505e82 ">Automotive Foundation User</td>

          </tr>
          <tr class="">
            <td data-label="Prompt Template" class="slds-cell-wrap" style="vertical-align:top;" headers="d56505e73 ">Analyze Sales Agreement Deviations</td>

            <td data-label="usage" class="slds-cell-wrap" style="vertical-align:top;" headers="d56505e76 ">
              <div class="slds-box slds-box_x-small slds-theme_shade slds-m-top_medium slds-m-bottom_medium">
                <div class="slds-media slds-media_responsive">
                  <div class="slds-media__figure"><span class="slds-icon_container slds-icon_container_circle slds-icon-note-error"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/images/icon_warning.png" alt="Warning"></span></div>
                  <div class="slds-media__body" style="padding-top:.5rem;padding-bottom:.5rem;" id="auto_genai_prompt_templates__note_qvg_kgt_sdc"><a name="auto_genai_prompt_templates__note_qvg_kgt_sdc"><!-- --></a><span class="slds-text-title_caps">Warning</span> The Analyze Sales Agreement Deviations prompt
                    template can produce inaccurate responses. There's a higher risk of inaccuracies in
                    responses for sales agreements with a high number of products or schedules. Review the
                    responses for accuracy.</div>
                </div>
              </div>
              <p>Outlines the deviations in the planned versus actual values in a sales agreement.
                Then proposes actions to resolve the deviations.</p>
              <p style="margin-bottom:0;">Key account managers can use the
                summary to understand sales agreement performance patterns, identify underperforming
                products, and drive informed conversations with partners and customers.</p>
            </td>

            <td data-label="Implementation" class="slds-cell-wrap" style="vertical-align:top;" headers="d56505e79 ">
              <p>The summary is based on information from the sales agreement, sales agreement product,
                and sales agreement product schedule records.</p>
              <p>The prompt template works with the predefined Create Sales Agreement Deviations Prompt
                Instructions flow. The flow creates prompt instructions that add sales agreement product
                schedule deviation information for a specified sales agreement to the prompt template.</p>
              <p style="margin-bottom:0;">Use this prompt template on a Sales Agreement record page.</p>
            </td>

            <td data-label="Permission Set Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d56505e82 ">Manufacturing Sales Agreements Psl</td>

          </tr>
          <tr class="">
            <td data-label="Prompt Template" class="slds-cell-wrap" style="vertical-align:top;" headers="d56505e73 ">Summarize Asset Services</td>

            <td data-label="usage" class="slds-cell-wrap" style="vertical-align:top;" headers="d56505e76 ">
              <p>Summarizes the service condition and history of an asset.</p>
              <p style="margin-bottom:0;">Service managers can use the summary to address potential issues, accelerate the
                troubleshooting process, and prioritize the right cases and work orders.</p>
            </td>

            <td data-label="Implementation" class="slds-cell-wrap" style="vertical-align:top;" headers="d56505e79 ">
              <p>The summary is based on information from an asset and its related records, such as cases,
                warranties, claims, record alerts, and work orders.</p>
              <p>The prompt template works with the AssetServiceDetails context definition.</p>
              <p style="margin-bottom:0;">Configure this prompt template on an Asset record page.</p>
            </td>

            <td data-label="Permission Set Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d56505e82 ">Automotive Foundation User </td>

          </tr>
          <tr class="">
            <td data-label="Prompt Template" class="slds-cell-wrap" style="vertical-align:top;" headers="d56505e73 ">Summarize Asset Telematics and Services Data</td>

            <td data-label="usage" class="slds-cell-wrap" style="vertical-align:top;" headers="d56505e76 ">
              <p>Summarizes the performance, service condition, and telematics data of an asset.</p>
              <p style="margin-bottom:0;">Service managers can use the summary to analyze the real-time health of assets, optimize
                maintenance schedules, identify underlying issues, and make sure that assets operate within
                safe parameters.</p>
            </td>

            <td data-label="Implementation" class="slds-cell-wrap" style="vertical-align:top;" headers="d56505e79 ">
              <p>The summary is based on information from Asset Telematics Event, Asset Performance
                Summary, Asset Fault Code Mapping, and other data model objects in Data Cloud. The summary
                also includes information based on an asset and its related records, such as cases,
                warranties, claims, record alerts, and work orders.</p>
              <p>The prompt template works with the AssetTelematicsAndServiceDetails context
                definition.</p>
              <p style="margin-bottom:0;">Use this prompt template on an Asset record page.</p>
            </td>

            <td data-label="Permission Set Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d56505e82 ">Automotive Foundation User</td>

          </tr>
          <tr class="">
            <td data-label="Prompt Template" class="slds-cell-wrap" style="vertical-align:top;" headers="d56505e73 ">Summarize Product Forecasts (Beta)</td>

            <td data-label="usage" class="slds-cell-wrap" style="vertical-align:top;" headers="d56505e76 ">
              <div class="slds-box slds-box_x-small slds-theme_shade slds-m-top_medium slds-m-bottom_medium">
                <div class="slds-media slds-media_responsive">
                  <div class="slds-media__figure"><span class="slds-icon_container slds-icon_container_circle slds-icon-note-note"><img style="margin-bottom:0;" src="https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/images/icon_note.png" alt="Note"></span></div>
                  <div class="slds-media__body" style="padding-top:.5rem;padding-bottom:.5rem;" id="auto_genai_prompt_templates__note_ojb_15b_pdc"><a name="auto_genai_prompt_templates__note_ojb_15b_pdc"><!-- --></a><span class="slds-text-title_caps">Note</span>
                    <p>Summarize Product Forecasts is a pilot or beta service that is subject to the Beta
                      Services Terms at Agreements - Salesforce.com or a written Unified Pilot Agreement if
                      executed by Customer, and applicable terms in the Product Terms Directory. Use of this
                      pilot or beta service is at the Customer's sole discretion.</p>
                  </div>
                </div>
              </div>
              <p>Outlines the key measures for forecasts on product quantity and revenue, such as the
                lowest forecasts, highest forecasts, and forecast deviations.</p>
              <p style="margin-bottom:0;">Key account managers
                can use the summary to mitigate agreement compliance issues, analyze patterns in sales, and
                adapt sales strategies.</p>
            </td>

            <td data-label="Implementation" class="slds-cell-wrap" style="vertical-align:top;" headers="d56505e79 ">
              <p>The summary is based on information from advanced account forecast set and advanced
                account forecast set use records.</p>
              <p>The prompt template works with the ProductForecastDetails context definition.</p>
              <p style="margin-bottom:0;">Use this prompt template on an Advanced Account Forecast Fact Set Use record page.</p>
            </td>

            <td data-label="Permission Set Required" class="slds-cell-wrap" style="vertical-align:top;" headers="d56505e82 ">Manufacturing Advanced Account Forecast Psl</td>

          </tr>
        </tbody>
      </table>