---
schema_version: "1"
id: e21a8426748f5ceba18cad0d7acfd39d91ffd02af4e47ba86c9dd25279962b3b
title: Set Up Agentforce for Industries Customer Engagement
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/auto_genai_ind_cust_engagement_setup.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.auto_genai_ind_cust_engagement_setup.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a588f301c000a9e7f1c69a1512f8c5c5c81183cd9791cf816b7056696c9955a1
description: Get your Industries Customer Engagement agent up and running. Prepare your Salesforce org, configure necessary user permissions, and set up your agent.
products:
  - Automotive
release: "264"
---
# Set Up Agentforce for Industries Customer Engagement

Get your Industries Customer Engagement agent up and running. Prepare your Salesforce org, configure necessary user permissions, and set up your agent.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with the Agentforce for Automotive add-on or included in Agentforce 1 Automotive Edition. Requires each user to have the Agentforce for Automotive add-on to access the action.</td></tr></tbody></table>

- **[Prepare Your Org](https://help.salesforce.com/s/articleView?id=ind.auto_genai_ind_cust_engagement_setup_prep_org.htm&release=264.0.0&type=5)**  
    Before you get started with Agentforce Industries Customer Engagement, configure your org with the required licenses, prepare your data records and set up required features to use this agent.
- **[Configure User Permissions for Industries Customer Engagement](https://help.salesforce.com/s/articleView?id=ind.auto_genai_ind_cust_engagement_perms.htm&release=264.0.0&type=5)**  
    Assign the required permissions to users for enabling the Industries Customer Engagement agent.
- **[Create an Agent from an Agentforce Industries Customer Engagement Template](https://help.salesforce.com/s/articleView?id=ind.auto_genai_ind_cust_engagement_create_agent.htm&release=264.0.0&type=5)**  
    Use the Industries Customer Engagement agent template to quickly build an agent that autonomously handles the lifecycle of vehicles and related operations.