---
schema_version: "1"
id: bcea17b17d35201683fffab28a838a0f59f953e63f4fd47cabe0d75a09b59043
title: Create an Agent from an Agentforce Industries Customer Engagement Template
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/auto_genai_ind_cust_engagement_create_agent.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.auto_genai_ind_cust_engagement_create_agent.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: bcc6a2a76f37886f3b11e3d5b58474d99a349a297aa3adaad53ea24c5f3bc3c8
description: Use the Industries Customer Engagement agent template to quickly build an agent that autonomously handles the lifecycle of vehicles and related operations.
products:
  - Automotive
release: "264"
---
# Create an Agent from an Agentforce Industries Customer Engagement Template

Use the Industries Customer Engagement agent template to quickly build an agent that autonomously handles the lifecycle of vehicles and related operations.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with the Agentforce for Automotive add-on or included in Agentforce 1 Automotive Edition. Requires each user to have the Agentforce for Automotive add-on to access the action.</td></tr></tbody></table>

1. [Set up Einstein generative AI to get access to powerful generative AI features](https://help.salesforce.com/s/articleView?id=ai.generative_ai_enable.htm&language=en_US&type=5).
2. [Enable Agentforce](https://help.salesforce.com/s/articleView?id=ai.agent_setup_enable.htm&language=en_US&type=5).
3. [Create an Agent](https://help.salesforce.com/s/articleView?id=ai.service_agent_setup.htm&language=en_US&type=5) by using the Industries Customer Engagement template and configure the settings according to your needs.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/images/icon_note.png)

Note Industries Customer Engagement agent template and subagents are available only in the Legacy Agentforce Builder.