---
schema_version: "1"
id: 79ac24ea0e41d56a58e6c7be3d8ec428b505696039badff81cc805cc2b40b5e5
title: Industries Customer Engagement Subagent Reference
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/auto_genai_ind_cust_engagement_agent_topic_ref.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.auto_genai_ind_cust_engagement_agent_topic_ref.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 4ca5c03872e9dd9d9ab302bbf2ecf1ec6bf47ff69da5ae2c3d2c5b10684dab02
description: A subagent defines an agent's range of capabilities for a particular job to be done. Subagents help agents identify the types of user requests, determine the scope of requests, make decisions, and perform actions.
products:
  - Automotive
release: "264"
---
# Industries Customer Engagement Subagent Reference

A subagent defines an agent's range of capabilities for a particular job to be done. Subagents help agents identify the types of user requests, determine the scope of requests, make decisions, and perform actions.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with the Agentforce for Automotive add-on or included in Agentforce 1 Automotive Edition. Requires each user to have the Agentforce for Automotive add-on to access the action.</td></tr></tbody></table>

- **[Subagent: Driver Account Summary](https://help.salesforce.com/s/articleView?id=ind.auto_genai_driver_account_summ_topic.htm&release=264.0.0&type=5)**  
    Sales or service representatives in an automotive company can use the Driver Account Summary subagent to summarize customer accounts and their vehicles. Agentforce also helps to create tasks based on the vehicle summaries.
- **[Subagent: Driver Finance Account Summary](https://help.salesforce.com/s/articleView?id=ind.auto_genai_driver_fin_acc_summ_topic.htm&release=264.0.0&type=5)**  
    Sales or service representatives in an automotive company can use the Driver Finance Account Summary subagent to summarize the financial information of a customer account and the associated financial accounts. Agentforce also helps to create tasks based on the financial account summaries.
- **[Subagent: Dealer Search Generic](https://help.salesforce.com/s/articleView?id=ind.auto_genai_dealer_search_agent_topic.htm&release=264.0.0&type=5)**  
    Sales or service representatives in an automotive company can use the Dealer Search subagent to search for location-based dealerships on behalf of customers and summarize dealers.
- **[Subagent: Dealer Search Vehicle Service](https://help.salesforce.com/s/articleView?id=ind.auto_genai_dealer_search_svc_appt_agent_topic.htm&release=264.0.0&type=5)**  
    Sales or service representatives in an automotive company can use the Dealer Search Vehicle Service subagent to search for location-based dealerships on behalf of customers, summarize dealers, capture opportunities, and schedule service appointments.
- **[Subagent: Dealer Search Test Drive](https://help.salesforce.com/s/articleView?id=ind.auto_genai_dealer_search_test_drives_agent_topic.htm&release=264.0.0&type=5)**  
    Sales or service representatives in an automotive company can use the Dealer Search Test Drive subagent to search for location-based dealerships on behalf of customers, summarize dealers, capture opportunities, and schedule test drives.