Customers or partners can use the Automotive Warranty Claims Management subagent from
an Experience Cloud site to summarize submitted warranty claims, check the status of their
claims, and validate the warranty information of their vehicles, assets, or parts.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and
Developer Editions with the Agentforce for Automotive add-on or included in
Agentforce 1 Automotive Edition. Requires each user to have the Agentforce for
Automotive add-on to access the action.
|
Subagent Details
| API Name |
AutomotiveWarrantyClaimsManagement |
| Included Agent Actions |
- Get Warranty Claims for Account
- Send Email to Contacts
- Get Warranty Related Record Summary
- Check Asset For Warranty
- Search Customer Accounts
- Check Coverage for Parts
- Get Account Vehicles with Extended Parameters
|
Examples of Utterances That Trigger This Subagent
- “Summarize this warranty record”
- “Show vehicles for the Neogen account with a VIN ending with 999. Check if this vehicle
is under warranty coverage"
