The Address Update subagent retrieves all addresses associated with the customer,
prompts the user to select one, gathers the new address details, and creates a case for the
update.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and
Developer Editions with the Agentforce for Automotive add-on or included in
Agentforce 1 Automotive Edition. Requires each user to have the Agentforce for
Automotive add-on to access the action.
|
Examples of Utterances That Trigger This Subagent
- "Modify my business address."
- “Change my primary address on record.”
