Dealers can use the Experience Cloud site to review and track vehicle loan and lease
applications after the intake process, modify and negotiate terms during the decisioning
process, and finally accept or reject proposals after the underwriter shares the final proposal
with them. Dealers can efficiently rehash applications by either modifying the vehicle or the
financial terms to come up with better loan or lease proposals. Dealers can use the Work Guide
on an Application Form Product record page on the Experience Cloud site to then accept or reject
the final proposal with just one click.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Unlimited, and Developer
Editions. |
- Lifecycle of a Vehicle Loan or Lease Proposal
Dealers can use the Experience Cloud site to explore the various options and offer the best terms for a loan or lease to their customers. They can efficiently collaborate with underwriters to rehash and update proposals by changing the vehicle selected by the customer or by updating the financial terms of a loan or lease. Dealers can also accept or reject a proposal shared by the underwriters.
- Rehash Vehicle Loan and Lease Proposals
On an Experience Cloud site, dealers can rehash the final proposals that are shared by underwriters for their review. They can change the payment structure and the selected vehicle in the proposal based on customer needs. The underwriter revisits these proposals for further review, and shares these proposals with the dealer with additional stipulations or for final approval.
- Accept or Reject Vehicle Loan and Lease Proposals
Dealers can accept or reject the lender selected proposal by using the work guides on an application form product record.
