---
schema_version: "1"
id: 2810588ff9337afe192de1491fe49f0fc864e5165e02fc004c5cdab33a1e142a
title: Automotive Cloud Mappings for Case
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/auto_data_streamsautomotive_cloud_mappings_for_case.md
canonical_url: https://help.salesforce.com/s/articleView?id=ind.auto_data_streamsautomotive_cloud_mappings_for_case.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 620376fee91db5f353e661140aa35c363e06473c854007ae132992bc5a5a7c61
description: Data mappings for the Case data source object that’s used with the Salesforce CRM connector. Use these mappings to store information about the issues reported by customers and to track customer satisfaction and issue resolution data. You can customize the mappings to meet your needs.
products:
  - Automotive
release: "264"
---
# Automotive Cloud Mappings for Case

Data mappings for the Case data source object that’s used with the Salesforce CRM connector. Use these mappings to store information about the issues reported by customers and to track customer satisfaction and issue resolution data. You can customize the mappings to meet your needs.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions</td></tr></tbody></table>

Here are the default mappings for the data stream.

  
| Data Model Object Field | Field Type | Data Source Object Field |
| --- | --- | --- |
| Account | Text | Account ID |
| Case Id | Text | Case ID |
| Case Number | Text | Case Number |
| Case Status | Text | Status |
| Case Type | Text | Case Type |
| Closed | Text | Closed |
| Created Date | DateTime | Created Date |
| Description | Text | Description |
| Escalated | Text | Escalated |
| Last Modified Date | DateTime | Last Modified Date |
| Subject | Text | Subject |
| Name | Text | Name |