--- schema_version: "1" id: 1dc09afb2ba09c473bb81ec4bb9a5129e6638eba1e792142e20b79248ed639f3 title: Automotive Cloud Data Model collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/ind/264-0-0/auto_data_model.md canonical_url: https://help.salesforce.com/s/articleView?id=ind.auto_data_model.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 966b7e474e08f5991bb7fcfe638349badbf98106d56adb7528248017d79d67a9 description: Learn about the objects in the Automotive Cloud data model. products: - Automotive release: "264" --- # Automotive Cloud Data Model Learn about the objects in the Automotive Cloud data model. ### Required Editions
Available in: Enterprise, Unlimited, and Developer Editions.
For more details about the objects mentioned here, see [Automotive Cloud Standard Objects](https://developer.salesforce.com/docs/atlas.en-us.automotive_cloud.meta/automotive_cloud/automotive_objects.htm). [Appraisal Management](https://help.salesforce.com/s/articleView?id=ind.auto_data_model.htm&release=264.0.0&type=5) | [Captive Finance Information](https://help.salesforce.com/s/articleView?id=ind.auto_data_model.htm&release=264.0.0&type=5) | [Fleet Management](https://help.salesforce.com/s/articleView?id=ind.auto_data_model.htm&release=264.0.0&type=5) | [Groups and Households](https://help.salesforce.com/s/articleView?id=ind.auto_data_model.htm&release=264.0.0&type=5) | [Inventory Management](https://help.salesforce.com/s/articleView?id=ind.auto_data_model.htm&release=264.0.0&type=5) | [Leads and Opportunity Management](https://help.salesforce.com/s/articleView?id=ind.auto_data_model.htm&release=264.0.0&type=5) | [Partner Visit Management](https://help.salesforce.com/s/articleView?id=ind.auto_data_model.htm&release=264.0.0&type=5) | [Retail Sales Information](https://help.salesforce.com/s/articleView?id=ind.auto_data_model.htm&release=264.0.0&type=5) | [Repossession](https://help.salesforce.com/s/articleView?id=ind.auto_data_model.htm&release=264.0.0&type=5) | [Stakeholder Management](https://help.salesforce.com/s/articleView?id=ind.auto_data_model.htm&release=264.0.0&type=5) | [Test Drive and Vehicle Service Appointments](https://help.salesforce.com/s/articleView?id=ind.auto_data_model.htm&release=264.0.0&type=5) | [Vehicle Information](https://help.salesforce.com/s/articleView?id=ind.auto_data_model.htm&release=264.0.0&type=5) | [Warranty Claims](https://help.salesforce.com/s/articleView?id=ind.auto_data_model.htm&release=264.0.0&type=5) | [Warranty Terms and Service Standards](https://help.salesforce.com/s/articleView?id=ind.auto_data_model.htm&release=264.0.0&type=5) | [Warranty Supplier Recovery](https://help.salesforce.com/s/articleView?id=ind.auto_data_model.htm&release=264.0.0&type=5) ## Appraisal Management Use these objects to process appraisals and estimate vehicle valuations. ![Appraisals data model](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/automotive/images/auto_data_model_appraisal.png) Appraisal Stores the information for a vehicle appraisal requested by a customer, such as the appraisal purpose, the validity end date, and the appraisal fee. Appraisal Item Stores information about a vehicle that's appraised, such as its model year, make name, model name, and trim type. Appraisal Item Add On Stores information about any modifications done and additional accessories added to a vehicle that's appraised. Appraisal Item Provider Valuation Stores information about the appraisal valuations generated by external market sources. ## Captive Finance Information Use these objects to track the financial information about your customers and partners. ![Fiinancial Account data model](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/automotive/images/auto_data_model_financial_account.png) Financial Account Stores information about different financing and investment options, such as vehicle loans or leases. Financial Account Party Stores information about the role assumed by a person or organization involved with a financial account, such as a beneficiary or a trustee. Party Financial Asset Stores information about the relationship between an account or contact and an asset that’s covered under a lease or loan. Financial Account Party Financial Asset Stores information about the relationship between a party financial asset and a financial account, such as a trade-in vehicle related to a customer’s lease, or a collateral asset related to a customer’s loan. Party Financial Asset Additional Owner Stores information about the relationship between additional or secondary people and an asset that’s covered under a lease or loan. Financial Account Balance Stores information about the total balance, principal balance, or the available credit for a loan or lease. Financial Account Transaction Stores information about each debit or credit transaction related to a loan or a lease. Financial Account Address Stores information about each address related to a loan or lease, such as a communication address, a billing address, or a statement address. Financial Account Statement Stores information about each periodic or account closure statement related to a loan or a lease. Financial Account Fee Stores information about different types of fees levied on a loan or lease account, such as processing fees, late payment fees, or wear and tear fees. Financial Account Milestone Stores information about key events or moments in a loan or lease account’s lifecycle, such as vehicle title transfer, deferred payments, or delinquency. Asset Title Stores information about the legal ownership of a vehicle or an asset. Asset Title Party Stores information about the relationship between an account, a contact, or a user and a vehicle or asset title. ## Fleet Management Use these objects to track and monitor fleets of vehicles or other assets. ![Fleet data model](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/automotive/images/auto_data_model_fleet.png) Fleet Stores information about a group of assets or vehicles used in commercial or transport operations. Fleet Asset Stores information about the relationship between an asset or a vehicle and the fleet to which it belongs. Fleet Participant Stores information about the relationship between a fleet and a participant, such as an account, a contact, or a user. ## Groups and Households Use these objects to manage groups and households. ![Data model showing objects related to household information.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/automotive/images/auto_data_model_households.png) Account Contact Relationship Stores information about the relationship of a contact with multiple accounts. For example, a members belonging to multiple households. Account Account Relationship Stores information about the relationship between two business accounts. For example, a household and its preferred dealership. Contact Contact Relationship Stores information about the relationship between two contacts or two person accounts. For example, a customer and a lawyer at a law firm. Party Role Relationship Stores information about the roles of two accounts or two contacts that are related to each other. For example, the wife and husband relationship between two contacts. ## Inventory Management Use these objects to track inventory and product movement. ![Product Inventory data model](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/automotive/images/auto_data_model_inventory.png) ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/images/icon_note.png) Note To learn about the objects that you can use to store information about inventory, see [Field Service Inventory Management Data Model](https://developer.salesforce.com/docs/atlas.en-us.250.0.field_service_dev.meta/field_service_dev/fsl_dev_soap_inventory.htm). Product Item Stores information about the stock of a product at a particular location. A product item is associated with an inventory location, such as a warehouse or a distribution lot, and a product. Product Item Transaction Stores information about an action taken on a product item. Product item transactions are auto-generated records that help you track when a product item is consumed, replenished, adjusted, or transferred. Product Request Stores information about an order or a request for a part or parts. Product Request Line Item Stores information about each product that’s a part of a product request. Product request line items are components of product requests. Product Transfer Stores information about the transfer or the movement of inventory between two inventory locations. Product Transfer State Stores information about an action taken to associate a serialized product to a product transfer and indicates the action done to the serialized product. The new state is a result of the action. The product transfer state is created when serialized products are attached to the product transfer. Shipment Stores information about the transport or shipment of inventory between two inventory locations. Shipment Line Item Stores information about a product that is included in a shipment. Product Required Stores information about a product that you need to complete a work order or work order line item. Product Consumed Stores information about a product that is used to complete a work order or work order line item. Product Consumed State Stores information about the new state of the product after it’s consumed. Return Order Stores information about the return, recall, or repair of products. Return Order Line Item Stores information about a product that is returned or repaired as part of a return order. Return Order Item Adjustment Stores information about a price adjustment on a return order line item. Serialized Product Stores information about the serial number for a product in an inventory. Serialized Product Transaction Stores information about a transaction that is performed on a serialized product. ## Leads and Opportunity Management Use these objects to access enhanced lead management features. ![Data model showing objects related to lead management information.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/automotive/images/auto_data_model_leads.png) Lead Stores information about prospective customers who are interested in buying, selling, or trading-in vehicles or other parts ad accessories. Lead Line Item Stores information about products related to a lead, such as vehicles, parts, or accessories. Multiple lead line items can be related to a Lead record. Each lead line item is related to one Product record. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/images/icon_note.png) Note Use the Asset Identification Number field to relate a lead line item with a specific vehicle or part. Lead Preferred Seller Stores information about the preferred dealer or provider account of a lead. Multiple lead preferred sellers can be related to one Lead record. Each lead preferred seller is related to one Account record. Opportunity Stores information about potential customers, converted from leads, who are interested in price negotiations, test drives, and dealer interactions. Opportunity Product Stores information about products related to an opportunity, such as vehicles, parts, or accessories. Multiple opportunity products can be related to one Opportunity record. Each opportunity product is related to one Product record. Opportunity Preferred Seller Stores information about the preferred dealer or provider account of an opportunity. Multiple opportunity preferred sellers can be related to one Opportunity record. Each opportunity preferred seller is related to one Account record. ## Partner Visit Management Use these objects to plan and execute visits. ![Data model showing objects related to visit information.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/automotive/images/auto_data_model_visits.png) ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/images/icon_note.png) Note You can use Action Plan Template and Action Plan for purposes other than visit management. For example, you can create action plans on Asset Account Participant, Asset Milestone, Fleet, or Vehicle. Action Plan Template Stores information about a set of frequently performed generic visit tasks and associated assessment indicator definitions. Each action plan template can be used to create multiple action plans. Action Plan Stores information about the list of tasks related to a specific visit, along with information on which tasks are mandatory. Each action plan is related to a visit and an action plan template. Visit Stores information about visit data, such as the account, location, time, priority, and visitor. Each visit is related to one or more action plans and one or more generic visit tasks. Generic Visit Task Stores information about an audit task to be performed during a visit, such as status, time, and sequence of the task. Generic Visit Task Context Stores information about common attributes that are used for different types of contexts for the tasks that can be performed during the visit. Generic Visit Task and Generic Visit Task Context have a many-to-many relationship. Generic Visit Task Context Relation Stores information connecting a specific task with a specific task context. This is a junction object between Generic Visit Task and Generic Visit Task Context. Assessment Indicator Definition Stores information about the parameters or metrics for each task. Multiple assessment indicator definitions are related to a generic visit task context and a generic visit key performance indicator. Generic Visit Key Performance Indicator Stores information about the target and actual values for the assessment indicator definitions related to a visit. Generic Visit Key Performance Indicator and Generic Visit Task Context have a many-to-many relationship. ## Retail Sales Information Use these objects to submit sales reports for vehicles and parts. ![Data model showing objects related to retail sales information.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/automotive/images/auto_data_model_retail_sales.png) Rebate Claim Stores information about the vehicle that’s sold by a dealer, such as odometer reading at the time of delivery, delivery status, processing status, and sale approval date. Rebate Claim has a many-to-many relationship with both Asset and Vehicle records. Transaction Journal Stores information about the product or product category of the parts that are sold by a dealer along with other details, such as the asset or vehicle reference number, the traded-to and traded-from accounts, and the quantity sold. The polymorphic field Reference record can be related to an Asset or a Vehicle record. ## Repossession Use these objects to manage vehicle repossessions, recovery assignments, and recovery costs. ![Data model showing objects related to repossession.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/automotive/images/auto_data_model_repossession.png) Repossession Stores information about a repossession case for an account, including the related collection plan and financial account. Repossession Item Stores information about a financed vehicle or asset in a repossession. Each repossession item belongs to one repossession. Collection Plan Stores information about the delinquency-management plan for an account. You can start pre-repossession from a collection plan. Collection Plan Item Stores information about an item included in a collection plan. Financial Account Stores information about different financing and investment options, such as vehicle loans or leases. Payment Schedule Stores information about a payment schedule related to a collection plan, such as a promise to pay. Skip Trace Report Stores information about a skip trace used to locate a borrower or a vehicle for a repossession. Repossession Activity Stores information about an activity recorded for a repossession item. Repossession Hold Stores information about a processing hold on a repossession item. Repossession Vendor Assignment Stores information about a recovery agency assigned to a repossession item. Repossession Agent Assignment Stores information about a person assigned to a repossession item. Recovery Cost Stores information about a cost recorded for a repossession item, such as the cost type, cost book, status, and total cost. Recovery Cost Item Stores information about a line that allocates a recovery cost, such as the name, type, product, and amount. Cost Book Stores information about a catalog of costs that can be applied to a recovery cost. Cost Book Entry Stores information about a product and cost from a cost book that can be added to a recovery cost item. Asset Stores information about a built or sold physical asset instance, such as a vehicle or a part. Vehicle Stores information about a specific vehicle instance, such as registration details, vehicle identification number, and odometer readings. Asset Tracking Info Stores information about tracking or location details for an asset related to a repossession item. Asset Title Stores information about the legal ownership of a vehicle or an asset. Asset Title Party Stores information about the relationship between an account, a contact, or a user and a vehicle or asset title. Party Financial Asset Stores information about the relationship between an account or contact and an asset that's covered under a lease or loan. Financial Account Party Financial Asset Stores information about the relationship between a party financial asset and a financial account, such as a collateral asset related to a customer's loan. Party Financial Asset Lien Stores information about a lien on a party financial asset. ## Stakeholder Management Use these objects to manage stakeholders. ![Data model showing objects related to stakeholder information.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/automotive/images/auto_data_model_stakeholder.png) Asset Account Participant Stores information about accounts related to an asset. Each asset can have multiple related stakeholder accounts, each with a different role. Asset Contact Participant Stores information about contacts related to an asset. Each asset can have multiple related stakeholder contacts, each with a different role. Internal Organization Unit Stores information about internal department structures with multiple accounts related to a single internal organization unit. Business Profile Stores detailed information about an account, such as the registered name of the partner, type of services offered by the partner, and the associated region. Each business profile is related to one Account record. Party Relationship Group Stores information about groups of people related to an account such as a customer household, or a dealer group that purchases vehicles and services. Multiple party relationship groups can be related to an Account record. ## Test Drive and Vehicle Service Appointments Use these objects to plan and execute test drive and vehicle service appointments. ![Automotive Scheduler data model](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/automotive/images/auto_data_model_scheduler.png) ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/images/icon_note.png) Note Not all Salesforce Scheduler objects are shown in this data model diagram. View the [Salesforce Scheduler data model](https://architect.salesforce.com/diagrams/template-gallery/salesforce-scheduler-data-model) on the Salesforce Architect page to see the complete data model. Service Territory Stores information about a dealer’s geographical territory. Service appointments are scheduled for a specific service territory. Service Resource Stores information about the users who can be added to service appointments, and the assets such as vehicles used in test drive appointments. Skill Stores information about the expertise and competencies of service resources. Work Type Stores information about the key parameters for a specific type of service provided by a dealer, such as the estimated duration taken to perform the task, the prep and wrap-up buffer timings, and appointment category. Work Type Group Stores information about a type of service offered by a dealer such as periodic vehicle checkup, test drive appointment, or body and paint work. Each work type group is related to a service territory by a work type. Operating Hours Stores information about the timezone and hours in which a service territory, service resource, or work type is available for appointments. Time Slot Stores information about the period of time on a specified day of the week during which appointments can be scheduled. Service Resource Skill Stores information about the relationship of a service resource and their skills. A service resource can be related to multiple skills. Skill Requirement Stores information about the relationship of a work type and the skills required to perform the work. A work type can have multiple skill requirements. Work Type Group Member Stores information about the relationship of a work type and the work type group it belongs to. Service Territory Member Stores information about the relationship of a service resource with a service territory. Multiple service resources of type Technician and Asset can be assigned to a service territory. Service Appointment Stores information about a test drive or a vehicle service appointment such as the status, the associated service territory, estimated duration, and comments. ## Vehicle Information Use these objects to manage products and assets. ![Data model showing objects related to product and vehicle information.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/automotive/images/auto_data_model_vehicle.png) Business Brand Stores information about brands of products that help with customer engagement. Multiple products can be related to one business brand. Product Stores information about each item in the product portfolio, such as a vehicle model or a part type. Use automotive-specific fields on Product to define parts or vehicle models. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/images/icon_note.png) Note To learn about other objects related to Product that you can use to store information about inventory, see the [Field Service](https://developer.salesforce.com/docs/atlas.en-us.field_service_dev.meta/field_service_dev/fsl_dev_soap_core.htm) data model. To learn about other objects related to Product that you can use to store information about retail commerce, see the [B2C Commerce](https://developer.salesforce.com/docs/atlas.en-us.b2b_b2c_comm_dev.meta/b2b_b2c_comm_dev/b2b_b2c_dev_data_model.htm) data model. Asset Stores information about a built or sold physical asset instance, such as a vehicle or a part. An asset can have multiple related child assets. Asset Milestone Stores information about key events or moments in an asset’s lifecycle, such as the milestone type, milestone location, milestone date, and stage. Each asset can have multiple related asset milestones. Asset Warranty Stores information about warranties related to an asset, such as the warranty type, warranty date, and details of parts and labor covered. Each asset can have multiple related asset warranties. Asset Relationships Stores information about replacement, upgrade, or cross-grade assets related to an asset. Each asset can have multiple asset relationships. Vehicle Definition Stores information about a typical vehicle model, such as stylistic specifications, battery and engine specifications, and fuel economy specifications. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/images/icon_note.png) Note The data model allows a Product record to be related to multiple Vehicle Definition records. However, in Automotive Cloud, a Product record must be related to only one Vehicle Definition record to ensure data consistency. Vehicle Stores information about a specific vehicle instance, such as registration details, vehicle identification number, and odometer readings. Each vehicle has one related Asset record. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/images/icon_note.png) Note First, create records in the Asset object and then, create Vehicle records for assets that are vehicles. Use the Vehicle field on Asset to relate the asset with a vehicle. ## Warranty Claims Use these objects to track and adjudicate dealer claims. ![Claims data model](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/automotive/images/auto_data_model_claims.png) Claim Stores information about a claim to request a manufacturer to repair, replace, or refund for a defective asset, such as its status, type, reason, and account. Claim Item Stores information about a defective asset related to a claim, such as its usage, fault date, and repair date. Claim Coverage Stores information about a casual part in a defective asset, such as its fault code and coverage type. Claim Coverage Payment Detail Stores information about the labor services, part replacements, or expenses claimed to rectify a causal part. Claim Participant Stores information about stakeholders related to a claim. ## Warranty Terms and Service Standards Use these objects to establish service standards and define warranty terms. ![Warranty Terms data model](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/automotive/images/auto_data_model_warranties.png) Warranty Term Stores information about warranty terms with the labor, parts, expenses, and exchange options you offer to rectify issues with products. Product Warranty Term Stores information about warranty terms related to a product or a product family. Asset Warranty Term Stores information about warranty terms related to an asset. You can specify extensions or exclusions for the assigned warranty term. Warranty Term Coverage Stores information about extensions or restrictions for a warranty term based on a code set or a product part. Code Set Stores information about unique codes in the context of their systems and versions of those systems. Code sets store standard definitions of a situation or an activity. Product Fault Code Stores information about the relationship between a product or product family and the fault code. Product Labor Code Stores information about the relationship between the labor code that's applicable to a product or product family and the required standard operation time. Codeset Relationship Stores information about the relationship between a code set and its related code set. For example, a labor code associated with a fault code. ## Warranty Supplier Recovery Use these objects to manage warranty supplier recovery contracts and claims. ![Claims data model](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ind-automotive-264-0-0-production-enus/55098325-b838-4fed-9e79-8cfa2d7b33a3/automotive/images/auto_data_model_warranty_supplier_recovery.png) Supplier Stores information about the suppliers that automotive manufacturers procure vehicle parts and components from. Supplier Product Stores information about the vehicle parts and components that automotive manufacturers procure from suppliers Contract Stores information about the supplier recovery contracts between automotive manufacturers and their suppliers to reimburse automotive manufacturers for the expenses incurred for replacing or repairing faulty vehicle parts. Sales Contract Line Stores information about vehicle parts that are covered under supplier recovery contracts with details such as total price, unit price, product code, and status. #### See Also - [_Salesforce Help_: How Are Groups of People Represented in Automotive Cloud?](https://help.salesforce.com/s/articleView?id=ind.auto_types_of_accounts.htm&release=264.0.0&type=5 "There are multiple stakeholders involved in the lifecycle of vehicles, such as the manufacturer, dealers, finance relationship managers and consultants, primary and secondary borrowers, and customers. Capture key information about different types of people in your automotive ecosystem.") - [_Salesforce Help_: How Product Information Is Represented In Automotive Cloud](https://help.salesforce.com/s/articleView?id=ind.auto_types_of_products.htm&release=264.0.0&type=5 "Learn how you can capture information about products with Automotive Cloud.") - [_Salesforce Help_: Manage Leads and Opportunities in Automotive Cloud](https://help.salesforce.com/s/articleView?id=ind.auto_manage_leads_and_opportunities.htm&release=264.0.0&type=5 "Automotive Cloud comes with enhanced lead management capabilities that original equipment manufacturers (OEMs) and dealers can use to capture comprehensive lead information. Capture the time frame during which the lead is interested in the transaction and the items that they’re interested in. You can also capture information about the account that provided the lead, and the lead’s preferred dealers. When the lead gets converted into an opportunity, the granular information is retained and available for dealers right through the lifecycle of an opportunity. The Leads tab on the Dealer Performance dashboard in the CRM Analytics app provides insight about lead conversion rates and lead pipeline by region and period.") - [_Salesforce Help_: Manage Dealer Performance in Automotive Cloud](https://help.salesforce.com/s/articleView?id=ind.auto_manage_dealer_performance.htm&release=264.0.0&type=5 "Use Automotive Cloud to improve operational efficiency and assess performance of dealer groups and subgroups for your company. Use CRM Analytics dashboards to get meaningful and actionable insights into inventory availability, sales metrics, agreement and target compliance, and lead conversion success rates. Follow up on tasks with dealer visits and check for compliance with key performance metrics. Simplify the process of submitting and approving vehicle sale reports and parts sale reports with rebate claims and transaction journals. Monitor dealer performance in real time with sales agreements and accurate forecasts.") - [_Salesforce Help_: How Assets and Vehicles Are Related in Automotive Cloud](https://help.salesforce.com/s/articleView?id=ind.auto_relationship_assets_vehicles.htm&release=264.0.0&type=5 "An asset is either a physical item that you sell or it’s something that you install as part of another item. Each vehicle finally sold to a customer is an asset in Automotive Cloud. Likewise, all the parts and accessories that are finally installed in vehicles or sold as spares to customers are also assets. With asset-level information, original equipment manufacturers (OEMs) and dealers can get complete visibility into a vehicle, its associated parts, and accessories.") - [_Salesforce Help_: How Inventory Is Tracked with Automotive Cloud](https://help.salesforce.com/s/articleView?id=ind.auto_inventory_objects.htm&release=264.0.0&type=5 "Before you set up a search configuration, understand the vehicle inventory search workflow in Automotive Cloud.") - [_Salesforce Help_: How Are Groups and Households Modeled in Automotive Cloud?](https://help.salesforce.com/s/articleView?id=ind.auto_household_group_data_model.htm&release=264.0.0&type=5 "To show how different relationship groups are represented in Automotive Cloud, we’ll use the example of Neo Motors, an automotive original equipment manufacturer (OEM).") - [_Salesforce Help_: How Repossession Records Work Together in Automotive Cloud](https://help.salesforce.com/s/articleView?id=ind.auto_repossession_records_work_together.htm&release=264.0.0&type=5 "Understand how Repossession and Repossession Item records relate to each other and to the collections, finance, and vehicle records already in Automotive Cloud.")